Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

retrieve my saved passwords on Firefox after reinstalling windows

  • 2 antwoorden
  • 1 heeft dit probleem
  • 1064 weergaven
  • Laatste antwoord van karimiplanner

karimiplanner
karimiplanner
more options

Hi everyone,

I have reinstalled my windows and lost my saved passwords on Firefox. I was wondering how I can retrieve them? Thank you in advance. Ali

Hi everyone, I have reinstalled my windows and lost my saved passwords on Firefox. I was wondering how I can retrieve them? Thank you in advance. Ali

Gekozen oplossing

Hi Ali, did you have a Firefox Account before, configured with Sync? I guess you already connected Firefox to your account and didn't get your logins back, so either Sync was not working, or the data was not stored.

Let's consider local files. Did you use the Windows 10 Reset feature that keeps your data in a folder named

C:\Windows.old

If you have that folder, this is the direction I'll suggest: https://support.mozilla.org/questions/1321847

Dit antwoord in context lezen 👍 1

Alle antwoorden (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Gekozen oplossing

Hi Ali, did you have a Firefox Account before, configured with Sync? I guess you already connected Firefox to your account and didn't get your logins back, so either Sync was not working, or the data was not stored.

Let's consider local files. Did you use the Windows 10 Reset feature that keeps your data in a folder named

C:\Windows.old

If you have that folder, this is the direction I'll suggest: https://support.mozilla.org/questions/1321847

karimiplanner
karimiplanner Vraageigenaar
more options

Hi jscher2000,

Thank you very much mate. I had a Firefox account but I had forgotten about it and made another one, but when you mentioned about syncing, I looked after it, synced it, and it's all good now. Thanks again.