X
Tik hier voor de mobiele versie van de website.

Ondersteuningsforum

Lost logons and passwords with Firefox update

Geplaatst

Hi!

After an update of Firefox was performed I no longer have all my logons and password data available. I am running Win10 64-bit system. There was a folder created on my desktop labeled 'Old Firefox Data'. Is there a file in this folder that contains the logon info that I can copy to my current Firefox install?

Hi! After an update of Firefox was performed I no longer have all my logons and password data available. I am running Win10 64-bit system. There was a folder created on my desktop labeled 'Old Firefox Data'. Is there a file in this folder that contains the logon info that I can copy to my current Firefox install?

Gekozen oplossing

Hi mitch8, Click the Menu button , click Help and select Troubleshooting Information. The Troubleshooting Information tab will open. Under the Application Basics section next to Profile Folder, click Open Folder. Your profile folder will open. Close Firefox.

Open the folder "Old Firefox Data"

To prevent any loss of data, do not Move any files - only copy/paste.

Copy and paste logins.json from the "Old" folder to your current folder.

Copy and paste key4.db from the "Old" folder to your current folder.

Close both file explorer windows and launch Firefox.

Select Menu -> Logins & Passwords

Enter your Master Password and view your information.

You can keep the "Old Firefox Data" folder as a backup of your Profile.

See: Back up and restore information in Firefox profiles https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Profiles - Where Firefox stores your bookmarks, passwords and other user data https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Dit antwoord in context lezen 1
Citeren

Aanvullende systeemdetails

Toepassing

  • Useragent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:72.0) Gecko/20100101 Firefox/72.0

Meer informatie

RobertJ
  • Top 10 Contributor
142 oplossingen 1462 antwoorden

Gekozen oplossing

Hi mitch8, Click the Menu button , click Help and select Troubleshooting Information. The Troubleshooting Information tab will open. Under the Application Basics section next to Profile Folder, click Open Folder. Your profile folder will open. Close Firefox.

Open the folder "Old Firefox Data"

To prevent any loss of data, do not Move any files - only copy/paste.

Copy and paste logins.json from the "Old" folder to your current folder.

Copy and paste key4.db from the "Old" folder to your current folder.

Close both file explorer windows and launch Firefox.

Select Menu -> Logins & Passwords

Enter your Master Password and view your information.

You can keep the "Old Firefox Data" folder as a backup of your Profile.

See: Back up and restore information in Firefox profiles https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Profiles - Where Firefox stores your bookmarks, passwords and other user data https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Hi mitch8, Click the Menu button , click Help and select Troubleshooting Information. The Troubleshooting Information tab will open. Under the Application Basics section next to Profile Folder, click Open Folder. Your profile folder will open. Close Firefox. Open the folder "Old Firefox Data" To prevent any loss of data, do not Move any files - only copy/paste. Copy and paste logins.json from the "Old" folder to your current folder. Copy and paste key4.db from the "Old" folder to your current folder. Close both file explorer windows and launch Firefox. Select Menu -> Logins & Passwords Enter your Master Password and view your information. You can keep the "Old Firefox Data" folder as a backup of your Profile. See: Back up and restore information in Firefox profiles https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles Profiles - Where Firefox stores your bookmarks, passwords and other user data https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
Was dit nuttig voor u? 1
Citeren

Vraageigenaar

Thank you for the prompt reply and the education. This worked perfectly for me, and is much appreciated.

Thank you for the prompt reply and the education. This worked perfectly for me, and is much appreciated.
Was dit nuttig voor u?
Citeren
RobertJ
  • Top 10 Contributor
142 oplossingen 1462 antwoorden

I'm glad that I could help.

Browse Safe!

I'm glad that I could help. Browse Safe!
Was dit nuttig voor u?
Citeren
Een vraag stellen

U moet zich aanmelden bij uw account om op berichten te antwoorden. Stel een nieuwe vraag als u nog geen account hebt.