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Bookmarks show as a blank page on Firefox for Android (Mobile)

  • 1 antwoord
  • 4 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van Paul

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After a few minutes of using Firefox for Android, clicking on the url bar no longer shows TOP SITES, BOOKMARKS, and HISTORY. Instead, only a blank screen is visible. After restart (look at open apps and swipe off firefox), I can see my bookmarks again but shortly after, the screen goes blank.

This issue started about a week ago I think after one of the upgrades. I want to say it was around the same time as or just before all my extensions were disabled due to the not signed bug.

After a few minutes of using Firefox for Android, clicking on the url bar no longer shows TOP SITES, BOOKMARKS, and HISTORY. Instead, only a blank screen is visible. After restart (look at open apps and swipe off firefox), I can see my bookmarks again but shortly after, the screen goes blank. This issue started about a week ago I think after one of the upgrades. I want to say it was around the same time as or just before all my extensions were disabled due to the not signed bug.

Alle antwoorden (1)

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Hi

Sorry to hear that you are having this problem.

I recomend as a first step that you open the Android Settings app (typically a cogwheel icon), open the Applications option and find Firefox. Select Clear Cache (do not select Clear Data!) and you should find this issue is resolved.

I hope this helps.