Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Running Firefox 63.0 on Macintosh with Bitdefender

  • 3 antwoorden
  • 1 heeft dit probleem
  • 7 weergaven
  • Laatste antwoord van extendsim

more options

Running Firefox 63.0 on my Mac OS 10.10.5. Have Bitdefender installed. Receiving "Your connection is not secure" when trying to get to most web sites. I found instructions on Scan SSL feature when using Windows, but cannot find instructions for Mac. Nor can I figure out how or where to turn on or off Scan SSL. How can I correct this so I can use Firefox with Bitdefender?

Running Firefox 63.0 on my Mac OS 10.10.5. Have Bitdefender installed. Receiving "Your connection is not secure" when trying to get to most web sites. I found instructions on Scan SSL feature when using Windows, but cannot find instructions for Mac. Nor can I figure out how or where to turn on or off Scan SSL. How can I correct this so I can use Firefox with Bitdefender?

Gekozen oplossing

Hi extendsim, it's usually a Bitdefender setting. However, I don't see it under that name in the User Guide here: https://download.bitdefender.com/resources/media/materials/2019/userguides/en_EN/bitdefender_mac_2019_userguide_en.pdf?ver=1

Do you want to try to adjust the settings in BitDefender's "TrafficLight" extension in Firefox? You could try turning off features there any see whether that makes any difference, or disable it completely.

You can view, disable, and often configure or remove unwanted or unknown extensions on the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then scan down the right side and click the extension's Preferences button (or Options button), or "More" link to see whether you can access its settings.

Any improvement?

Dit antwoord in context lezen 👍 1

Alle antwoorden (3)

more options

Gekozen oplossing

Hi extendsim, it's usually a Bitdefender setting. However, I don't see it under that name in the User Guide here: https://download.bitdefender.com/resources/media/materials/2019/userguides/en_EN/bitdefender_mac_2019_userguide_en.pdf?ver=1

Do you want to try to adjust the settings in BitDefender's "TrafficLight" extension in Firefox? You could try turning off features there any see whether that makes any difference, or disable it completely.

You can view, disable, and often configure or remove unwanted or unknown extensions on the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then scan down the right side and click the extension's Preferences button (or Options button), or "More" link to see whether you can access its settings.

Any improvement?

more options

Oh, page 17 of that manual says you can access the TrafficLight settings by clicking its icon on the toolbar, then Settings.

more options

Perfect! I disabled the TrafficLight add-on in Firefox and have not seen this issue come back up! Thanks so much for your help!