Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

ESR version prompting to download/install Quantum version constantly. How do I get rid of this prompt? I am already suppressing update notifications in the cnfg

  • 2 antwoorden
  • 2 hebben dit probleem
  • 9 weergaven
  • Laatste antwoord van Gforsland

more options

We have deployed ESR version 60.2 (most current release). We have the config to force an update as it is available and silently install the updates suppressing any notifications. However, what most of our users are seeing is a constant prompt (as often as once a minute) to 'Download a fresh copy of Firefox'. If you follow the suggested link, it takes you to download Firefox Quantum. This feels like a bug. We do not want this version of the browser so it is unclear why it continually is taking users to this link. Its very difficult to ignore because it takes up the corner of the screen until dismissed.

We have deployed ESR version 60.2 (most current release). We have the config to force an update as it is available and silently install the updates suppressing any notifications. However, what most of our users are seeing is a constant prompt (as often as once a minute) to 'Download a fresh copy of Firefox'. If you follow the suggested link, it takes you to download Firefox Quantum. This feels like a bug. We do not want this version of the browser so it is unclear why it continually is taking users to this link. Its very difficult to ignore because it takes up the corner of the screen until dismissed.

Bewerkt door Gforsland op

Alle antwoorden (2)

more options

tools > options > general > firefox updates

and choose " do not check for updates.

more options

We actually want the system to update. We have it update silently:

//non-admin auto update of Firefox https://bugzilla.mozilla.org/show_bug.cgi?id=711475 lockPref("app.update.auto", true); lockPref("app.update.silent", true); lockPref("app.update.interval", 60); lockPref("app.update.service.enabled", true);

The only thing it is not doing is suppressing the notification of an update pending. Also, that pending update is trying to point us to a fresh copy of Mozilla Quantum, a version we do not want. The browser we are using is the most current (currently on 60.2.0)