Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

New upgrade with Firefox and Amcrest Security cameras

  • 4 antwoorden
  • 3 hebben dit probleem
  • 7 weergaven
  • Laatste antwoord van Happy112

more options

The new Firefox will not work with my Amcrest Security cameras software. When I downgrade to the old version of Firefox, everything is OK. The next time I access Firefox, it automatically upgrades to the new version and Amcrest will not work

Windows 10, HP Pavilion X2, using Firefox,

The new Firefox will not work with my Amcrest Security cameras software. When I downgrade to the old version of Firefox, everything is OK. The next time I access Firefox, it automatically upgrades to the new version and Amcrest will not work Windows 10, HP Pavilion X2, using Firefox,

Alle antwoorden (4)

more options

What is the exact error message you see?

more options

I did not get any error message. The camera screen is blank. (no picture)

more options

So with Firefox 55.0.3 the camera doesn't work. Which "old version" does it work with?

Before Firefox 52.0?

more options

Hi   ! Your system details show that you have two versions of Shockwave Flash : 20.0 r0 and 26.0 r0 . This can cause problems, so please remove the oldest version.

https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Uninstall the Flash Player using that uninstaller.

Then re-install the latest version :

https://get.adobe.com/flashplayer/

Make sure that you deselect the optional offers before hitting the 'Install Now' button.