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I've twice gotten a banner that says, "Want to try something new in Firefox?" and has a button labeled "get it now," and another button for "more info."

Geplaatst

Is this legit, or is it malware? It happened once a day or two ago, and then again today. (I took a screenshot, but it is not uploading for some reason.)

Is this legit, or is it malware? It happened once a day or two ago, and then again today. (I took a screenshot, but it is not uploading for some reason.)

Aanvullende systeemdetails

Geïnstalleerde plug-ins

  • DivX Web Player version 1.4.0.233
  • The IcedTea-Web Plugin executes Java applets.
  • Shockwave Flash 11.2 r202
  • The Videos 1.0.7 plugin handles video and audio streams.

Toepassing

  • Useragent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0

Meer informatie

FredMcD
  • Top 10 Contributor
4245 oplossingen 59390 antwoorden

Nuttig antwoord

NEVER download anything if you don't know what it is.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

NEVER download anything if you don't know what it is. Hello, In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]] Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem. Thank you!

Vraageigenaar

Hi,

I did take a screenshot, but for some reason I am not able to upload it. It says "uploading..." and I get the spinning wheel graphic, but it never completes.

The banner looks like it is part of Firefox. On the left of it, there a small red heart graphic overlaid with what looks like an EKG reading, then the question, "Want to try something new in Firefox?" This is followed by a button labeled, "Get it now." Over on the right of the banner, there is a hyperlink that says, "Learn more." (In the thread title, I wrote that this hyperlink was labeled "more info," but I was mistaken.)

I didn't mean to download anything, but the first time this banner appeared, I mistakenly clicked on the hyperlink that said "Learn more," and it led to a page that appeared to be broken. Does that mean my OS is toast? :(

Thank you for reading.

Hi, I did take a screenshot, but for some reason I am not able to upload it. It says "uploading..." and I get the spinning wheel graphic, but it never completes. The banner looks like it is part of Firefox. On the left of it, there a small red heart graphic overlaid with what looks like an EKG reading, then the question, "Want to try something new in Firefox?" This is followed by a button labeled, "Get it now." Over on the right of the banner, there is a hyperlink that says, "Learn more." (In the thread title, I wrote that this hyperlink was labeled "more info," but I was mistaken.) I didn't mean to download anything, but the first time this banner appeared, I mistakenly clicked on the hyperlink that said "Learn more," and it led to a page that appeared to be broken. Does that mean my OS is toast? :( Thank you for reading.
FredMcD
  • Top 10 Contributor
4245 oplossingen 59390 antwoorden

I think I know what it is, but without a picture . . . . . . I've called for more help.

I think I know what it is, but without a picture . . . . . . I've called for more help.

Vraageigenaar

FredMcD said

I think I know what it is, but without a picture . . . . . . I've called for more help.

Thank you, FredMcD!!!

''FredMcD [[#answer-922040|said]]'' <blockquote> I think I know what it is, but without a picture . . . . . . I've called for more help. </blockquote> Thank you, FredMcD!!!

Vraageigenaar

Looks like I can upload the screenshot using a different browser. Sorry that I didn't think of that earlier...

Looks like I can upload the screenshot using a different browser. Sorry that I didn't think of that earlier...
FredMcD
  • Top 10 Contributor
4245 oplossingen 59390 antwoorden

The snapshot problem was with the Mozilla site. It has been fixed.

I don't know that message. Try using the Learn More link.

The snapshot problem was with the Mozilla site. It has been fixed. I don't know that message. Try using the Learn More link.

Vraageigenaar

The first time the message appeared, I did click on the "learn more" link, but it led to a web page that seemed to be broken. Unfortunately, I was careless and didn't record the URL.

Just to be clear, this message isn't a constant presence. It has appeared twice in the last week, but restarting Firefox made it go away both times.

The first time the message appeared, I did click on the "learn more" link, but it led to a web page that seemed to be broken. Unfortunately, I was careless and didn't record the URL. Just to be clear, this message isn't a constant presence. It has appeared twice in the last week, but restarting Firefox made it go away both times.
jscher2000
  • Top 10 Contributor
8689 oplossingen 71030 antwoorden

Nuttig antwoord

That heart icon looks like one Mozilla sometimes uses for surveys, but images are easily stolen so that doesn't necessarily mean it's official.

If you modify the zoom level on the page by holding down the Ctrl key and pressing + three times, does that bar zoom? If so, it's part of the page. If not, it's likely to be from the browser. Note: this isn't a conclusive test because pages can use scripts to counter zoom, but it would be one clue.

To undo that, hold down the Ctrl key and press - three times.

That heart icon looks like one Mozilla sometimes uses for surveys, but images are easily stolen so that doesn't necessarily mean it's official. If you modify the zoom level on the page by holding down the Ctrl key and pressing + three times, does that bar zoom? If so, it's part of the page. If not, it's likely to be from the browser. Note: this isn't a conclusive test because pages can use scripts to counter zoom, but it would be one clue. To undo that, hold down the Ctrl key and press - three times.

Vraageigenaar

Thanks for the tips, jscher2000!

Thanks for the tips, jscher2000!

Vraageigenaar

It just appeared for the third time, so I tried jscher2000's magnification test, and the banner did not enlarge with the rest of the page.

So I then clicked on "learn more," and it led me to this address: https://addons.mozilla.org/en-US/firefox/shield_study_5%26utm_campaign%3Dshield-study-context-graph-v1

I messed up the screenshot somehow, but here it is:

It just appeared for the third time, so I tried jscher2000's magnification test, and the banner did not enlarge with the rest of the page. So I then clicked on "learn more," and it led me to this address: https://addons.mozilla.org/en-US/firefox/shield_study_5%26utm_campaign%3Dshield-study-context-graph-v1 I messed up the screenshot somehow, but here it is:

Bewerkt door concernedbybanner op

FredMcD
  • Top 10 Contributor
4245 oplossingen 59390 antwoorden

https://addons.mozilla.org belongs to Mozilla and is safe.

'''https://addons.mozilla.org''' belongs to Mozilla and is safe.

Vraageigenaar

Thanks. That makes me feel a little better, since the "learn more" link is the only part I have clicked on.

Thanks. That makes me feel a little better, since the "learn more" link is the only part I have clicked on.

Vraageigenaar

So can anyone say for sure whether or not this banner is a legitimate part of Firefox? I'm thinking no, because it is vaguely worded and I can't find any info about it anywhere.

So can anyone say for sure whether or not this banner is a legitimate part of Firefox? I'm thinking no, because it is vaguely worded and I can't find any info about it anywhere.
FredMcD
  • Top 10 Contributor
4245 oplossingen 59390 antwoorden

If you are not sure about something, don't use it.

Note: Some fake pages will use real links to real sites with the 'more information' links, but use bad links for the item.

If you are not sure about something, don't use it. Note: Some fake pages will use real links to real sites with the 'more information' links, but use bad links for the item.
lyradd 0 oplossingen 6 antwoorden

I just want to know how to get rid of it permanently. It keeps showing up.

I just want to know how to get rid of it permanently. It keeps showing up.
jscher2000
  • Top 10 Contributor
8689 oplossingen 71030 antwoorden

Hi lyradd, what page(s) does it show up on?

Hi lyradd, what page(s) does it show up on?
lyradd 0 oplossingen 6 antwoorden

It pops down from the top on my home page when I start my browser . It didn't do it today, maybe they got a lot of complaints.

It pops down from the top on my home page when I start my browser . It didn't do it today, maybe they got a lot of complaints.

Bewerkt door lyradd op

Vraageigenaar

I'm still getting it every few days. And once near the end of October I got this variation:

I'm still getting it every few days. And once near the end of October I got this variation:
FredMcD
  • Top 10 Contributor
4245 oplossingen 59390 antwoorden

Looks like your homepage was changed to DuckDuckGo

Looks like your homepage was changed to DuckDuckGo
jscher2000
  • Top 10 Contributor
8689 oplossingen 71030 antwoorden

Hi concernedbybanner, seems like the right design. Not sure why you see it so often; I can't recall ever seeing it myself.

Hi concernedbybanner, seems like the right design. Not sure why you see it so often; I can't recall ever seeing it myself.