Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Why, when I click to download 38.5.2esr (Windows, English,US), does the download box say I will be downloading 38.5.1esr?

  • 3 antwoorden
  • 2 hebben dit probleem
  • 13 weergaven
  • Laatste antwoord van OldDosUser

more options

I was trying to download at https://www.mozilla.org/en-US/firefox/organizations/all/ . I have tried over several days and get the same result.

Thanks

I was trying to download at https://www.mozilla.org/en-US/firefox/organizations/all/ . I have tried over several days and get the same result. Thanks

Gekozen oplossing

The latest EXE installers are signed differently and are incompatible with Windows XP Service Pack 2. Since the website cannot detect whether you have Service Pack 2 or Service Pack 3, it assumes the worst.

To update an existing installation of Firefox, please use the internal method, either:

  • "3-bar" menu button > "?" button > About Firefox
  • (menu bar) Help > About Firefox

This is an evolving issue, so it could change at any time, but for now, that's what I suggest.

To download from a site that doesn't check what OS you're running, you can use this server: http://archive.mozilla.org/pub/firefox/releases/38.5.2esr/

Dit antwoord in context lezen 👍 1

Alle antwoorden (3)

more options

Gekozen oplossing

The latest EXE installers are signed differently and are incompatible with Windows XP Service Pack 2. Since the website cannot detect whether you have Service Pack 2 or Service Pack 3, it assumes the worst.

To update an existing installation of Firefox, please use the internal method, either:

  • "3-bar" menu button > "?" button > About Firefox
  • (menu bar) Help > About Firefox

This is an evolving issue, so it could change at any time, but for now, that's what I suggest.

To download from a site that doesn't check what OS you're running, you can use this server: http://archive.mozilla.org/pub/firefox/releases/38.5.2esr/

more options

You would have to spoof the user agent temporarily to at least Vista (Windows 6.0) to make the server offer a Firefox 38.5.2 version.

  • Mozilla/5.0 (Windows NT 6.0; rv:38.0) Gecko/20100101 Firefox/38.0

Otherwise you can try to update to 38.5.2 via "Help > About".


Bewerkt door cor-el op

more options

Thanks for the super-fast reply jscher2000.

I prefer to download the full file each time so that I can revert to an earlier version if necessary. (I have Win XP Service Pack 3 on this computer.)

Bewerkt door OldDosUser op