Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I cannot access my gmail. I follow the instructions to click on the menu and then on settings, but there is not a setting icon.

  • 2 antwoorden
  • 2 hebben dit probleem
  • 6 weergaven
  • Laatste antwoord van Joanne14

Joanne14
Joanne14
more options

I have a new computer. I cannot access some of my sites, such as gmail. The instructions that I keep getting are to click on the chrome menu and then select settings. When I click on the menu, I cannot find an icon for settings. I have tried everything I can think of to no avail. Nothing works!

I have a new computer. I cannot access some of my sites, such as gmail. The instructions that I keep getting are to click on the chrome menu and then select settings. When I click on the menu, I cannot find an icon for settings. I have tried everything I can think of to no avail. Nothing works!

Alle antwoorden (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

What happens if you try to open https://mail.google.com/ ? Do you get a "page not found" error, or a security certificate error, etc.?

Firefox has a "3-bar" menu similar to Google Chrome, and you should find Options there, but if you have instructions for the Chrome settings page, they aren't going to match Firefox's Options dialog...

Joanne14
Joanne14 Vraageigenaar
more options

Thank you for trying to help. I have no problem accessing Google, and you are probably right about the menu. Unfortunately, it is the only one I can find. However, my brilliant husband showed me how to use Internet Explorer to access my gmail, so I will just not bother with Firefox for that operation. Thanks, again.