Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

can't get this add off my screen

  • 1 antwoord
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van the-edmeister

more options

Just installed Firefox and I can't get the add for Firefox off my screen. I can't move it and I can't find a button to close it.

Just installed Firefox and I can't get the add for Firefox off my screen. I can't move it and I can't find a button to close it.

Gekozen oplossing

Please provide a screenshot of that "add".

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.
Then use the Browse .... button below the Post a Reply text box to upload the screenshot.
Dit antwoord in context lezen 👍 1

Alle antwoorden (1)

more options

Gekozen oplossing

Please provide a screenshot of that "add".

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.
Then use the Browse .... button below the Post a Reply text box to upload the screenshot.