Thunderbird Support Forum

I would like to know if I can move my email accounts up or down on my Thunderbird home page. I am phasing out one of my email accounts and I would like to move it from the top of my email account list and position my primary account at the top.

Had all my emails stored locally. Accidentally uninstalled Thunderbird. Reinstalled. Unable to Import my old settings from my "profile". Error message says "Unexpected error" Was able to import configuration alone, but it was all wrong. Can't set up my gmail account. Error message "Malformed server" Please help

I filter messages to move spam to my trash folder. I don't use the spam & junk functions.

I'm on some oddball's list who sends all their spam in bold italics and an uncommon font.

Easy to spot but it's easily 30 a day. I'd love to filter them. I don't see a 'by formatting' option.

Any ideas? Thanks!

I recently had to change my email address to a gmail account. I want to continue to use Tb but don't want copies kept on the Gmail account. Is there a way to delete the messages in Gmail without deleting them in Tb.

I moved from 115.10.1 32 bit to 115.10.2 64 bit. What the hell happened to everything? No file menu standard bar, tools menu moved from top left to hidden menu drop down on top right (you should NEVER move controls from one side to the other), no way to delete all marked as junk? This is unusable.

I checked with my website/email host who show no problem. I was able to see new messages I missed there, so the site is working. I checked with my internet provider, Centurylink (DTTH) who says I'm paid up and there are no restrictions on my account, which shows active. Settings hadn't seemed to have changed, but I received 2 domain emails since then, nothing else. I noticed that the program updated right around the time of the problem, but it comes up and acts normally. 'tis a brain scratcher, it is.

A brand new windows 11 laptop. I've installed TB 115.9.0 (64-bit) and want to migrate a profile from another machine to this one.

When I try and do anything with the profiles (about:profiles) I can see the profiles TB thinks it has (several now after my mucking around), but in every case, if I click on the Open Folder button I get the message

C:\Users\myusername\AppData\Roaming\Thunderbird\Profiles\7654blah.Default User is unavailable. If the location is on this PC, make sure the device or drive is connected or the disk is inserted,.....

I have tried manually adding the folder it can't open into the profile directory, no change. I have tried creating new profile with the profile manager, but no folder is ever created by the application itself.

I'm out of ideas.

Seems after the latest update Thunderbird will not receive some emails. It has stopped receiving emails coming from some cell phones and some .com emails. Some cell phone emails work and others that previously did do not anymore. I do not understand the random situation. No settings have been changed nor is there any setting to correct this. I even reinstalled Thunderbird.

Any suggestions would be great. Thanks

When I start Thunderbird, it asks for Master Password right away, and then again just after it opens up.

I asked question last year, but didn't get much response.

What can I do to just have it ask one time when starting Thunderbird? I tried disabling "check new messages at startup" on all accounts.

Hi my email address (all services) has been migrated to a new company so I've got a new server name and new imap and smtp port numbers all of which has been duly filled in in the correct boxes (as far as I know). The new server name is mail.mail.coop the old one is smtp.iomartcloud.com. Everything seems to be working ok, ie. there's the new account listed in the left-hand window with all the folders and subfolders and all the emails in the correct places, all working fine inc. send and receive. The old iomartcloud account is still there just above it with all the folders etc. but no send and receive because the service has now been closed by the server company (all my emails have been transferred to the new server. If I go to my webmail page also all is ok inc. send and receive. I have set the new mail.mail.coop as the default and I've been trying to find out how to delete the iomartcloud one.

The problems I have are two: 1. I can't seem to find any way to delete the iomartcloud account from thunderbird. 2. Whenever I close and restart thunderbird it's forgotten the mail.mail.coop account/identity. I have to go to new account > existing email (my email address hasn't changed) and put in name, password etc. It all works fine again but next time I close thunderbird......

I know the server is ok and I know the passwords, port numbers, server addresses, etc. are ok because it all works fine each time I create the new account (for the 50th time!), so there's some other problem I haven't yet identified. I've searched on this forum and elsewhere, and hunted all around the settings menus but to no avail.

I wonder could the two things be connected? If I could delete the old account maybe it would solve the other problem. Note that both the email address, name and password are the same for both accounts, only the server address is different (and the port nubers maybe as well). And could the second problem be to do with the security settings of my browser or os? (brave browser, linux zorin os).

Sorry rather a long post! Hope someone can help me! Justin

Created several email mailing lists. Stored them in the Personal Address Book (PAB). I'm sorry, but Thunderbird doesn't seem to work like any other email client. How do I address an email using one of those mailing lists in the PAB. Tried typing the whole name of the mailing list in the To: field. Didn't work. I'm not entirely stupid but it doesn't make sense to me.

Archiving older messages:

I know how to archiving a years worth of messages -- one message at a time, or by selecting a hundred messages at a time IF they are all in the same folder. A painful way to archive dozens of folders full of a years worth of messages.

Why should I be forced to drop into a folder to select the messages? Why not provide a mechanism to archive FOLDER?

I'd really like to select Local Folders (recursive) and hit A to archive -- and be allowed to select Messages older than.

This allows mail to be stored/archived easily by year - and keeps the active Local Folders small and resilient (keeps Thunderbird from being overwhelmed with large folders that seem to bring the app to its knees.

I've been using T-Bird for some time now with no problems. Yesterday Xfinity wanted me to change my account password, which I did. This morning I tried to check email and got an error message stating the incoming mail server didn't accept my password - the new one I'm assuming. After several tries I switched it back to the old password which still didn't work. I'm giving T-Bird the Xfinity login password -- is that correct or is there something else that T-Bird is looking for? As a side note -- I just spent 8 days in the hospital and they've got me on a medication that really messes up the higher functions of my brain. I feel as though I'm in a heavy fog and half asleep. Any help would be appreciated... and THANKS~!

Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appdata profile file, but I am not sure what I have here. I have attached a screenshot of the old drive and a global search on "Thunderbird". I am not sure where the profile file is residing. Any advice would be welcome. Thanks.

Hello

I have a bizarre issue with attachments.

I open all attachments in their respective programs rather than preview within Thunderbird itself (I have also tried opening in preview but I get exactly the same problem).

When I receive an email with attachments, mainly Word, Excel or PDF docs, I click to open the attachment but nothing happens. If I save the attachments to my computer and try to open it says the attachment is empty or corrupt.

But, if I click to forward the email, I can then open the attachments as normal by clicking on them in the draft email and also then save them to the computer and they open as normal.

I am running the latest version - 115.10.1 (64-bit) and I have noticed this issue for about the last week or so. Otherwise everything seems to work as normal.

Any ideas on what is going on or ways to change this.

Thanks in advance

I belong to a number of newsgroups where I save technical data from that is in the form of email. 1. How can I save messages, with header intact, to a text file as I could with Eudora? 2. When I start Thunderbird, what email is loaded into memory?