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Since installing Firefox 5 I have black lines that show up on the screen

  • 3 replies
  • 2 have this problem
  • 6 views
  • Last reply by Kadir Topal

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I have to get this fixed before i have to take my test at school as it is a timed test. please help me.

thanks Kathy Davis

I have to get this fixed before i have to take my test at school as it is a timed test. please help me. thanks Kathy Davis

All Replies (3)

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Try to disable hardware acceleration in Firefox.

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Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

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Hi kiiitykat, did any of the suggestions in this thread solve your problem?