Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when watching baseball highlights the video is slower than audio. I checked all my plug ins and they are up to date. suggestions?

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by Redsfanatic

more options

I have been having problems when watching video clips from news but mainly when I check the video highlights on mlb.com. The video is slower than the audio. It freezes up at times or drags.I have checked all my plug ins on firefox and they are up to date. I checked my PC for errors and cleaned it. But still having problems.

I have been having problems when watching video clips from news but mainly when I check the video highlights on mlb.com. The video is slower than the audio. It freezes up at times or drags.I have checked all my plug ins on firefox and they are up to date. I checked my PC for errors and cleaned it. But still having problems.

All Replies (2)

more options

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
more options

Thank you for your reply and advice. Been busy and havent had a chance to try the steps you suggested but will let you know when I do. Thanks again!