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Firefox crashes

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  • 2 have this problem
  • 6 views
  • Last reply by John99

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When I try to start Firefox (the recent version), it closes immediately. And just the crash report appears. The crash report says: Firefox has encountered an unexpected problem and has been closed. Can someone help me? Thanks

When I try to start Firefox (the recent version), it closes immediately. And just the crash report appears. The crash report says: Firefox has encountered an unexpected problem and has been closed. Can someone help me? Thanks

All Replies (1)

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It appears you have already read firefox crashes

Also try

  • starting in Firefox's safe mode, and whilst in safemode also delete all plugins.
  • creating and using a new clean profile

I personally do not understand your crash report but it is


If you get crashes in the new profile please paste the new Crash ID into the next post.