Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My extensions arent loading after updating to 10.0

MasterTechCC
MasterTechCC
more options

Yesterday I updated to Firefox 10, reset my browser and an error came up from Flagfox. Instead of taking the time to read it through, I uninstalled it and none of my addons were showing up after a restart! I tried to uninstall firefox and put it back on with a new profile but it wouldn't work. I also deleted the extensions.* files in my profile and nothing happened. And when I checked the extensions.log this is the chunk I saw:

2012-02-04 15:49:28 ERROR addons.manager: Exception calling provider startup: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.directoryEntries]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource:///modules/XPIProvider.jsm :: recursiveLastModifiedTime :: line 1251" data: no] at resource:///modules/XPIProvider.jsm:1251 2012-02-04 15:49:34 ERROR addons.xpi: Error creating statement getVisibleAddons (SELECT internal_id, id, location, version, type, internalName, updateURL, updateKey, optionsURL, optionsType, aboutURL, iconURL, icon64URL, defaultLocale, visible, active, userDisabled, appDisabled, pendingUninstall, descriptor, installDate, updateDate, applyBackgroundUpdates, bootstrap, skinnable, size, sourceURI, releaseNotesURI, softDisabled, isForeignInstall, hasBinaryComponents, strictCompatibility FROM addon WHERE visible=1) at resource:///modules/XPIProvider.jsm:4546 2012-02-04 15:49:34 ERROR addons.manager: Exception calling provider getAddonsByTypes: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIINIParserFactory.createINIParser]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource:///modules/XPIProvider.jsm :: XPIDB_getActiveBundles :: line 4317" data: no] at resource:///modules/XPIProvider.jsm:4317

Please help!

Yesterday I updated to Firefox 10, reset my browser and an error came up from Flagfox. Instead of taking the time to read it through, I uninstalled it and none of my addons were showing up after a restart! I tried to uninstall firefox and put it back on with a new profile but it wouldn't work. I also deleted the extensions.* files in my profile and nothing happened. And when I checked the extensions.log this is the chunk I saw: 2012-02-04 15:49:28 ERROR addons.manager: Exception calling provider startup: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.directoryEntries]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource:///modules/XPIProvider.jsm :: recursiveLastModifiedTime :: line 1251" data: no] at resource:///modules/XPIProvider.jsm:1251 2012-02-04 15:49:34 ERROR addons.xpi: Error creating statement getVisibleAddons (SELECT internal_id, id, location, version, type, internalName, updateURL, updateKey, optionsURL, optionsType, aboutURL, iconURL, icon64URL, defaultLocale, visible, active, userDisabled, appDisabled, pendingUninstall, descriptor, installDate, updateDate, applyBackgroundUpdates, bootstrap, skinnable, size, sourceURI, releaseNotesURI, softDisabled, isForeignInstall, hasBinaryComponents, strictCompatibility FROM addon WHERE visible=1) at resource:///modules/XPIProvider.jsm:4546 2012-02-04 15:49:34 ERROR addons.manager: Exception calling provider getAddonsByTypes: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIINIParserFactory.createINIParser]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource:///modules/XPIProvider.jsm :: XPIDB_getActiveBundles :: line 4317" data: no] at resource:///modules/XPIProvider.jsm:4317 Please help!

Modified by MasterTechCC

Chosen solution

I actually created a new profile and copied all of my old information over .... afterwards all I had to do was reinstall some of my extensions and it worked. it's probably a better idea to use this as a last resort if deleting the extensions.* files doesn't fix the problem. Be sure to back up your information before messing with your profile!

Read this answer in context 👍 0

All Replies (2)

Hasan
Hasan
more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

May not be related to your problem but some of your Firefox Plugins are out-dated

  • Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)

Modified by Hasan

MasterTechCC
MasterTechCC Question owner
more options

Chosen Solution

I actually created a new profile and copied all of my old information over .... afterwards all I had to do was reinstall some of my extensions and it worked. it's probably a better idea to use this as a last resort if deleting the extensions.* files doesn't fix the problem. Be sure to back up your information before messing with your profile!