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Firefox crashes

  • 1 reply
  • 2 have this problem
  • 16 views
  • Last reply by knorretje

GregAHerrman
GregAHerrman
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After updating to Firefox 7.0.1, I am not able to open Firefox. It crashes immediately upon starting, bringing up the Crash Reporter. Clicking restart Firefox just brings up another Crash Report window. I've tried disabling all add-ons, extensions, etc. but this does not solve the issue either. When I downgrade to 6.0.2 Firefox works again.

After updating to Firefox 7.0.1, I am not able to open Firefox. It crashes immediately upon starting, bringing up the Crash Reporter. Clicking restart Firefox just brings up another Crash Report window. I've tried disabling all add-ons, extensions, etc. but this does not solve the issue either. When I downgrade to 6.0.2 Firefox works again.

All Replies (1)

knorretje
knorretje
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Your crashreport is
https://crash-stats.mozilla.com/report/index/bp-1112fcf8-0869-47fc-9d5d-332d42111018
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]
NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See related Bug 680927 for more info
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.