Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I need to update firefox when I try to it says I have to delete surf canyon, I went to my programs and that isn't even listed as one so I don't know what to do.

lingeoem
lingeoem
more options

I need to update firefox and when I try to it says I need to delete Surf Canyon, I went to my programs and I can't find it anywhere. I don't even know what Surf Canyon is. Please help!!

I need to update firefox and when I try to it says I need to delete Surf Canyon, I went to my programs and I can't find it anywhere. I don't even know what Surf Canyon is. Please help!!

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

What was the exact wording of that message?

Firefox doesn't recommend deleting a program, just that specific add-ons will be disabled if they aren't compatible with the new version of Firefox.

Did you look for that "Surf Canyon" in your listing of installed add-ons in Firefox?