Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot download Firefox. Won't move icon to my MacBook dock

  • 1 reply
  • 14 have this problem
  • 15 views
  • Last reply by cor-el

more options

I have Mac OS X. When I download Firefox it tells me to drag icon down to the dock, but the dock rejects the icon.

I have Mac OS X. When I download Firefox it tells me to drag icon down to the dock, but the dock rejects the icon.

All Replies (1)

more options

Make sure that Firefox gets installed properly.
Open the DMG file and drag to Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.

See How to download and install Firefox on Mac
See http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X