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Arabic Transcript not showing properly (boxes)

  • 5 replies
  • 0 have this problem
  • 6 views
  • Last reply by Kepitano

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Hi,

I have a very frustrating problem. In most websites (not just Google), my Firefox browser often does not display Arabic text properly like shown in the screenshot. The only solution is to restart my PC, but the problem keeps recurring.

Does anybody know of a permanent solution?

Please help; it's been happening for over a month now.

Thanks.

Hi, I have a very frustrating problem. In most websites (not just Google), my Firefox browser often does not display Arabic text properly like shown in the screenshot. The only solution is to restart my PC, but the problem keeps recurring. Does anybody know of a permanent solution? Please help; it's been happening for over a month now. Thanks.
Attached screenshots

All Replies (5)

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Dropa said

You need to provide the URL your using for Google Translate so others can verify the issue your having is site or Browser or O/S issue?

Here are two screenshots, one from Discord with Arabic text, and the other from Google Translate. Link1: https://discord.com/channels/880768120510353428/880768120560685074 Link2: https://translate.google.com.sa/?hl=en&sl=en&tl=ar&text=It%27s%20getting%20on%20my%20nerves.&op=translate

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You can right-click and select "Inspect" to open the built-in Inspector with this element selected.

You can check in the Rules tab in the right panel in the Inspector what font-family is used for selected text. You can check in the Fonts tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website.

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cor-el said

You can right-click and select "Inspect" to open the built-in Inspector with this element selected. You can check in the Rules tab in the right panel in the Inspector what font-family is used for selected text. You can check in the Fonts tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website.

OK. Please check the screenshot. from my simple understanding it's using Helvetica and should use something else like Arial? Don't know what to do but I'm gonna experiment.

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Oops! here's my screenshot..

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Anything else I could try to fix this?

How do I contact Mozilla support directly through a ticket or something? I'm losing my mind xD