Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird synchronize downloads messages, which it then compacts and deletes

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by Wayne Mery

uridavid
uridavid
more options

Hi.

I have Gmail with IMAP. I have set some of my folders to synchronize, including All Mail, Trash and Sent Mail. I've sent the synchronization options to be - Synchronize most recent 2 years - Don't download messages bigger than 1500 KB - Don't delete messages - Always keep starred messages is checked.

If I tell Thunderbird to go offline, it downloads about 40,000 messages in All Mail folder (and 16,000 in Sent Mail and so on). Once it has finished downloading, it tells me it can compact the folders and save me 9GB. If I tell it to compact, some of my messages disappear (and my Trash has LOTS of messages that should be in Sent Mail).

If I then go online, and tell Thunderbird to go offline again, it downloads 40,000 messages in All Mail again, and tells me I can compact it.

What's going on?

Uri David

Hi. I have Gmail with IMAP. I have set some of my folders to synchronize, including All Mail, Trash and Sent Mail. I've sent the synchronization options to be - Synchronize most recent 2 years - Don't download messages bigger than 1500 KB - Don't delete messages - Always keep starred messages is checked. If I tell Thunderbird to go offline, it downloads about 40,000 messages in All Mail folder (and 16,000 in Sent Mail and so on). Once it has finished downloading, it tells me it can compact the folders and save me 9GB. If I tell it to compact, some of my messages disappear (and my Trash has LOTS of messages that should be in Sent Mail). If I then go online, and tell Thunderbird to go offline again, it downloads 40,000 messages in All Mail again, and tells me I can compact it. What's going on? Uri David

All Replies (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please file a bug report at https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird and if the CC field shows, put in aceman.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

David,, have you filed a bug report?

And do you have any gmail accounts set differently that do not experience this issue??

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

BTW, yours is a VERY interesting case.

So we are keen to get more information from you.