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Firefox crashes

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by philipp

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I'm trying to run firefox 46.0.1 version and I can't get it to run after installing it. I'm on windows 7 64 bit. I have uninstalled it and deleted folders, rebooted, hasn't worked. I can't get firefox to come up at all, just the crash reporter. I tried opening firefox in safe mode but that didn't open firefox either, just the crash reporter.

here are few of the latest crash id's: Crash ID: bp-9bd76593-44e7-4f8f-b145-0c0d91170530 Crash ID: bp-b609ce69-0212-478a-8d9c-5743b1170530 Crash ID: bp-406581ac-e650-4ecc-a1e7-2e2651170512

Clicking on automatically add button says link doesn't exist and try manual steps just takes you to a blank of this form again.

I'm trying to run firefox 46.0.1 version and I can't get it to run after installing it. I'm on windows 7 64 bit. I have uninstalled it and deleted folders, rebooted, hasn't worked. I can't get firefox to come up at all, just the crash reporter. I tried opening firefox in safe mode but that didn't open firefox either, just the crash reporter. here are few of the latest crash id's: Crash ID: bp-9bd76593-44e7-4f8f-b145-0c0d91170530 Crash ID: bp-b609ce69-0212-478a-8d9c-5743b1170530 Crash ID: bp-406581ac-e650-4ecc-a1e7-2e2651170512 Clicking on automatically add button says link doesn't exist and try manual steps just takes you to a blank of this form again.

All Replies (3)

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hi mcmechen, firefox 46 is outdated, insecure and has already reached its end of live. that particular startup crash you've referenced should also have gotten addressed in the most recent firefox 53!

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I need to run a version less than 47 for the software I am using. I can't update to the latest version.

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it's the websense endpoint security software on your device that's triggering the startup crash in older firefox versions...