Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Meaning of Error message 5.0.1

  • 1 reply
  • 1 has this problem
  • 25 views
  • Last reply by Matt

redroseann
redroseann
more options

My husband has been unable to send or forward e-mails, and gets this message: Error 5.0.1. . . What can we do to fix this?

My husband has been unable to send or forward e-mails, and gets this message: Error 5.0.1. . . What can we do to fix this?

Chosen solution

I looked here https://wiki.mattrude.com/SMTP_Status_Codes

They suggest that the email address being sent to is invalid, but do list other less common causes. The do miss one common cause of errors. outgoing email scanning. Turning that nuisance off is often a solutions.

Read this answer in context 👍 0

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

I looked here https://wiki.mattrude.com/SMTP_Status_Codes

They suggest that the email address being sent to is invalid, but do list other less common causes. The do miss one common cause of errors. outgoing email scanning. Turning that nuisance off is often a solutions.