I have followed all of the steps to download. When I drag the icon into the dock it says the alias cannot be found
I download the application. I have followed the directions. when I try to add firefox to my dock I get the message that the alias cannot be found. It continues to disappear each time I shut down my computer.
All Replies (1)
Try to do a clean reinstall and download the full version and trash the currently installed Firefox application.
Download a new copy of the Firefox application and save the Disk Image file to the desktop
- Firefox 44.0.2: *https://www.mozilla.org/en-US/firefox/all/
- Trash the currently installed Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean reinstall
- Install the new version that you have downloaded
- https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
Also make sure that Firefox gets installed properly.
Open the Firefox Disk Image file and drag the Firefox application to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the Disk Image, but instead drag it out of the DMG folder.