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How do I stop "Wise Connect B Customised Websearch" from appearing in the Google search bar on the start-up page?

  • 4 balasan
  • 3 ada masalah ini
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  • Balasan terakhir oleh Australia1

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I went out while downloading something, now this appears each time I open firefox. Is this a form of spam or hacking? Did you guys put it there?

I went out while downloading something, now this appears each time I open firefox. Is this a form of spam or hacking? Did you guys put it there?

All Replies (4)

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It sounds like you have a third party program that has taken over your search engine, home page, and/or the default new tab page. Fortunately, this can be remedied easily:

  1. At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP), and then click Add-ons. The Add-ons Manager tab will open.
  2. In the Add-ons Manager tab, select the Extensions panel.
  3. Select the toolbar you wish to remove.
  4. Click the remove button.
  5. Click "Restart now" if it pops up. Your tabs will be saved and restored after the restart.

After Firefox restarts, install the Search Reset Tool. This will remove the rest of the traces of this program from your Firefox.

For further information, please read Remove a toolbar that has taken over your Firefox search or home page.

Did this fix the problem? Let us know!

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No, malware puts it on your PC (you should avoid shady sites anyways).

In addition to marcsances' comment, delete a possible user.js file.

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Thanks a lot. The "Remove a toolbar etc" link worked for me.

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Thanks for your suggestion. What worked in the end was to restore Firefox to its default setting.