AfterPay
Hi. I am having a problem with Mozilla not being able to open the AfterPay Web pages when attempting to make a purchase on Ebay. It just shows an error saying Mozilla cannot open this page. I have been using Afterpay for 4yrs and have not ever previously had this error until Mozilla's most recent update. I have uninstalled and reinstalled both Mozilla and the AfterPay app multiple times.
All Replies (6)
Hi
What level of enhanced tracking protection do you have set in Firefox for Android?
Do you have any add-ons installed?
What is the address of the page that you are trying to open?
G'day Paul.
Thanks very much for your response.
Enhanced tracking protection is set at standard.
Add ons are all disabled as far as I can see.
Address is afterpay.com
Many thanks for your input. Kind regards, Peter.
Hi
I have just tried the link you supplied above and the page opens fine.
What happens when you try? Is there any error message?
G'day Paul.
Yes that link works fine for me too but it won't open from Ebay. That is where I am having the problem.
I have attached a screenshot of the error message.
Kind regards, Peter.
Can you try again, but before doing so, please can you turn off Enhanced Tracking Protection completely.
G'day Paul. I have been trying for about the last three days with ETP turned completely off but I get exactly the same error message. Mozilla attempts to open the AfterPay Web page but then it only partially loads and then closes the page completely.