Firefox Support Forum

Hello,

Sorry to contact you again but my problem is still not solved and it's urgent.

I still doesn't have turned my computer off in case that you could help me find my pages back. I have no one else to help me with this problem and I deeply need the websites I was surfing on. I'm not sure I can find them by myself and I don't have much time for that.

Thank you for helping me and answering my request.

I use synching between phone and desktop. I deleted some bookmarks on my phone and synced phone and desktop Firefox. I would expect that the deleted bookmarks also disappear on my desktop FF under "Mobile Bookmarks", but nothing changes. Worse than that, after I added one more bookmark on my phone and synced, the deleted bookmarks showed up again on my phone. It seems the not deleted bookmarks on desktop are transferred again to my phone. This is actually not what I want...

Hello Team.

I have an old Firefox Mozilla account, but I can't recall the primary email associated with it. However, I do know that my current email is listed as a secondary email on that account. I would like to unlink my current email from that account. What steps should I take to do so? Thank you

Hello there,

I like Firefox to ask me what to do each time with PDF documents, so I've set the action for PDF to "Always Ask". However, I've noticed that when I load a page with a PDF document embedded inline, and I select "Open with Firefox" on the dialog box, the document always opens in a new tab.

In other words: there are certain PDF documents that get displayed inline when the action for PDF is "Open in Firefox"; but those same documents get opened in new tabs when set to "Always Ask".

Is possible for Firefox to display PDFs inline while asking me what to do each time?

Thanks in advance!

A lot of times while coding I press Ctrl+S to save Visual Studio Code and update live server (while watching on firefox the result). The problem is that when I'm focused on Firefox Ctrl+S pops up the Save Page window and (if I held Ctrl+S for more than a split second) it crashes (probably due to multiple popups becoming unresponsive). The mouse can't click to cancel the pop ups for saving the page nor interact it. I have to kill the firefox process and restart it. I've been looking into disabling Ctrl+S shortcut in Firefox with no success (extensions are deprecated or require too many permissions I'm not comfortable with).

Would someone help me to disable Ctrl+S or enlighten me on how to not have firefox crash every time I accidentally press Ctrl+S?

Thanks!

Thanks in advance!

Since I've upgraded to Ubuntu 22.04 "Firefox" randomly started closing it's self without any crash report what so ever.

I've read some article on Ubuntu forums but I couldn't find any helpful information (Or they didn't work for me)

Please anyone help! I've been using Firefox all the time and has never crashed until the upgrade to Ubuntu 22.04

Any help is highly appreciated!

Unknown error code 100 Could not find the program '/snap/firefox/1154/usr/lib/firefox/firefox' Please send a full bug report at https://bugs.kde.org.

For instance there is a site I use, which has a list of my posts, with buttons to delete the posts. I click the delete button, this opens an "Are you sure?" modal window, I click delete, the modal closes, I am on the same original list page with the same URL, but now I have another pseudo-page in my back button history that I have to go through.

If I do this with three more posts, I will have an additional three back button history dropdown entries to navigate back through.

When I exceed the number of entries shown in the dropdown, I have to keep clicking through the quasi-paginated list of duplicated back button history entries for the same exact page, to get back to the page I was on before ever going to the list page.

Hello everyone,

I need to disable all videos from ever playing no matter what for medical safety reasons, does Firefox allow this?

I've already found the option in the config to disable GIFs. Turning off autoplay is not enough.

I KEEP GETTING MALWARE, TROJANS, VIRUSES IN THE .CACHE FOLDER OF FIREFOX FOR LINUX

IS THERE SOFTWARE OR ADD ON THAT WILL STOP THIS OR AN ANTIVIRUS ?

I USE LINUX MINT 20.3 CINNAMON 64 BIT

NO MATER WHAT WEBSITE I USE I GET THEM, AND COMODO FOR LINUX WILL NOT INSTALL CORECTLY.

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having trouble finding that site.". The only fix is to close Firefox and open it again. Going offline doesn't always do this, and while I'm not sure of what exactly causes this to happen, a way to easily reproduce it is:

• Turn off the Wi-Fi;
• Reboot the computer;
• Open Firefox;
• Turn on the Wi-Fi;

After the computer is connected, refreshing the page sends you to "Hmm. We’re having trouble finding that site.". You have to restart Firefox.

A way that doesn't 100% reproduce it, but works enough times, is to reboot the computer without turning off the Wi-Fi, and open Firefox as soon as possible (before the computer manages to connect to the router, which is the part that isn't always consistent). Rarely, it happens after suspending the computer, or after a disconnection due to an unstable connection. I can reproduce it in Firefox's safe mode. I have a hunch that maybe this is related to networking drivers.

I'm using a Lenovo IdeaPad 5 14ARE05 (Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)), Linux NixOS 22.11 (I don't know about Windows).

Ask me for any log you might need.

This is kinda a duplicate of https://support.mozilla.org/en-US/questions/1078253, except that their solution does nothing to me.

A previous company employee set up a Firefox Account, that we release a Firefox Add-On against. This person set up their work account as the Firefox Account Primary Email and did not set up a Secondary Account. This person left the company, and their email account is no longer available. We now need to update the Add-On. We have authentication information to log into the account, but when we try to access the Add-On/Extension location, the system sends a verification code to the Primary Email. We cannot even set a Secondary Email for the same reason. What can we do since creating a new account will not allow us to access and update the existing Add-On?

Hi there,

I'm using my PC for local web development. I use Firefox as my regular browser and recently, in order to distinguish between personal time and development time, I've established a new profile just for development purposes.

The local website I can't reach is "site.local.dev". My OS is Ubuntu 20.04 and that URL points to a local IP on my network (resolved via /etc/hosts file on my PC).

Funny thing is that: - In dev-profile: site.local.dev does not work => "Unable to connect" and the URL bar shows https://site.local.dev even if I force it to http:// - In personal-profile: site.local.dev does work :P

I have tried with CLI tools like "wget", "hosts", "ping", "telnet" and so on and the site loads ok. Even I have used Dillo (damn simple web browser) and the site loads ok also.

Things I've tried so far: - Suggestions at https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can - Suggestions at https://support.mozilla.org/en-US/questions/1011327 (similar issue, not exactly the same).

It must be a silly thing but I'm out of options now. Perhaps anybody has faced to this situation in the past: any suggestion on this issue?.

Thanks in advance, Ibon.

Is there any way to get yyyy-mm-dd dates, 24 hour clock and Monday as start of week (as my LC_TIME indicates with sv_SE.utf-8) while keeping English as my main language? Changing locale to Canadian at least gets the date format and language correct but it's still 12-hour clock and Sunday as first day of week...

I cleared the cache. Instructed to check DNS server automatically but I can not find that under Edit - Settings. Do I need to do something different?

Linuxmint 20.3, FF 100

Hello there to all.. I have been experiencing occasional crashes on the tab when left idle for a while!! I am using Ubuntu linux 22.04 when this occurs..! In Windows 11 or even Windows 10 x64 pro this does not occur to my knowledge at all.. So I am wondering why this is happening only on ubuntu linux 22.04 and not anywhere else??.. Anyways, Thanks for listening and have a great day ahead also..

I have a locked file that shows up as Invalid Symlinks error. I am not sure but I think it may be Profile.ini Here is what I am getting that tells me its a Non-Existent Destination file. My question is why is it Invalid symlink and what can I do to fix it? Here is what I get: Lock In symlink folder /home/butch/.mozilla/firefox/6q1a4nt2.default-release 127.0.1.1:+2708 type of error Non-existent Destination File 2022-03-08 21:15:25

When I deleted it wouldn't open so I had to completely reinstall it. My Email address is: [removed email from public]

Butch Owens