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Themes

Dear Mozilla I wrote to you earlier today about a problem i am having with themes.I change themes quite frequently and have a lot of them on my list. After opening and c… (read more)

Dear Mozilla

I wrote to you earlier today about a problem i am having with themes.I change themes quite frequently and have a lot of them on my list. After opening and closing the browser once or twice the list of themes no longer shows what each theme looks like. I reset Firefox and the image of each theme reappears. It's quite tedious as i said to have to do this once or twice a day. Is this problem occurring because i have too many themes on the list?. I have turned off all other extensions and the same problem keeps happening. I don't know what to do.


/edit: Please put a space after periods as there were unintended links.

Asked by pmjones735 1 year ago

Last reply by James 1 year ago

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Profile lock prevents launch on workstations with shared remote home

I am using Firefox in a Linux environment with multiple workstations, where I may be logged into more than one workstation at once. The workstations have an auto-mounted … (read more)

I am using Firefox in a Linux environment with multiple workstations, where I may be logged into more than one workstation at once. The workstations have an auto-mounted home file system such that my home directory (including my Firefox profile directory) are shared.

Because of this, when I try to launch Firefox on a second workstation, I get an error saying "Firefox is already running but is not responding". I have read the support articles about this issue, and other community support threads, but none of them address this use case.

I wish to use the same profile, so that I still have all my bookmarks and such, and have them continue to stay up-to-date. How can I do so in this environment?

Asked by tmorris4 5 months ago

Answered by cor-el 5 months ago

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Bookmarks Bar collapses when navigating to any site & only accessable when in a new tab

Having issues with any tab that I open and navigate to a website that the bookmarks bar just disappears and I have to open an new tab that is not used just to get access … (read more)

Having issues with any tab that I open and navigate to a website that the bookmarks bar just disappears and I have to open an new tab that is not used just to get access to the bookmarks bar.

Not for sure why it collapses itself when actually browsing and was not for sure if there was a solution to fix this. I had searched online and could not find any solutions or anyone that has had the same issues.

I have attached screenshots of the difference between a new tab and a tab with a site opened

Help is appreciated, Thanks

Asked by elliott29hager 10 months ago

Answered by Paul 10 months ago

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Lost tabs (again). Mozilla sucks!!!

So some website didn't work for me and I pressed "forget" button thinking it only removes history from a particular website (no). That's it - EVERYTHING COLLAPSED, sessio… (read more)

So some website didn't work for me and I pressed "forget" button thinking it only removes history from a particular website (no). That's it - EVERYTHING COLLAPSED, session is lost, all tabs gone. Trying to restore from "sessionstore.backup" - no result. Trying from synced - oh sure CRAP IS TURNED OFF like always for NO reason

Thanks a lot, douchebag morons. Hope you all die + anyone suggesting to copy "sessionrestore" gets testicle/boob cancer + anyone suggesting to turn sync on can eat my crap

Asked by Андрей 10 months ago

Last reply by Paul 10 months ago

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Scroll wheel in Google Maps zooms all the way out/in

Mouse is Logitech MX Master 3 for business. When I scroll on Maps to zoom out or in, it zooms all the way out or in, even when I just do one "scroll click". Scrolling up… (read more)

Mouse is Logitech MX Master 3 for business. When I scroll on Maps to zoom out or in, it zooms all the way out or in, even when I just do one "scroll click". Scrolling up and down works fine on other websites. Using the scroll wheel for zoom in Google Maps in other browsers (latest versions of Google Chrome, MS Edge, Brave) works as expected/fine, there it only zooms out/in one level.

It's not a new issue, it's been here for a long time, I just haven't bothered doing anything about it.

I have found another old thread about the same issue and the suggestion was to disable hardware accelleration. I tried that and it made the scrolling worse, but same thing happens, just slower and with choppiness. I have tried running troubleshooting mode. Still the same thing.

Asked by jorkedbs 9 months ago

Answered by zeroknight 9 months ago

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Firefox partially not in English

Hello, I have set my OS and Firefox language to English. While the settings, menu, etc. are in English, various alerts and popups which let me save/upload a file (pleas… (read more)

Hello,

I have set my OS and Firefox language to English. While the settings, menu, etc. are in English, various alerts and popups which let me save/upload a file (please take a look at the attached picture) are in the local language.

Does anyone know how to fix it? It doesn't occur with other browsers.

Thank you.

Asked by akwork63 1 year ago

Answered by James 1 year ago

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Why I cannot type the search content any longer into the G search bar in middle page?

What has happened to typing and viewing the content of the search INSIDE the Google search box? Why this does not work now and the search moves to the address bar where i… (read more)

What has happened to typing and viewing the content of the search INSIDE the Google search box? Why this does not work now and the search moves to the address bar where it is tight and one cannot see all content of the search? Why have you done this? How can I bring it back please? I hate is as is now.

Asked by Kostas Trivizas 7 months ago

Answered by Terry 7 months ago

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"Current view" button missing since Firefox v106.0

This button was one of my favorite things about the Firefox internal PDF viewer. It allowed me to quickly save a bookmark of where I am in a .pdf file. I went back and fi… (read more)

This button was one of my favorite things about the Firefox internal PDF viewer. It allowed me to quickly save a bookmark of where I am in a .pdf file. I went back and figured out this seems to have been removed in v106.0 when they added an edit feature.

Is there anywhere else in the application to save the bookmark to your exact location in a .pdf file?

Or is there a way to return this button to the application?

I attached a screenshot of the button.

Asked by WhatWeSow2023 1 year ago

Answered by cor-el 1 year ago

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Right click menu keyboard shortcut

Hello, I upgraded my FireFox to the latest version 88.0 today, and noticed some changes on right click menu. In the old version, the keyboard shortcut key is a to copy a… (read more)

Hello,

I upgraded my FireFox to the latest version 88.0 today, and noticed some changes on right click menu. In the old version, the keyboard shortcut key is a to copy a link, but now it was changed to L. That is really inconvenient. As you know, when you right click a link using the mouse, your right hand is still holding the mouse, and not easy to press the letter L on the keyboard.

The old menu option is "Copy Link Locaton", but the new one is "Copy Link".

Is it possible to customize the keyboard shortcut of right click menu, please?

Thank you! Brian

Asked by Brian_30@IRQ 3 years ago

Answered by cor-el 3 years ago

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Firefox is not using direct WebRTC connection when disabling TURN protocol but candidates are presented

Hello, we have a BigBlueButton Server setup for our company. Until recently we used a TURN-Server to tunnel the UDP connections thrugh the firewall. Due to performance … (read more)

Hello,

we have a BigBlueButton Server setup for our company. Until recently we used a TURN-Server to tunnel the UDP connections thrugh the firewall.

Due to performance issues we wanted to try and let the clients connect directly to the udp ports 16000 - 32000

In Chrome this works as expected.

In Firefox however when we set "media.peerconnection.turn.disable" to "true" FF does not find any WebRTC candidates. We checked the logs and it says there:

"relay only option is set without any TURN server configured" "relay/proxy only option results in ICE TCP being disabled"

But thats NOT true! The option "media.peerconnection.ice.relay_only" is definetly set to "false"

Tested on FF 115.5.0 ESR and 120.0.1

Does anyone have an idea whats happening here? Why doesnt FF even try to make a direct connection?

UPDATE: I just ran a test on our dev system. If we configure BBB so that it does not offer any TURN-servers, FF uses a direct connection. Sadly that is not possible, since we need the TURN server for external connections. When there are TURN-Candidates but TURN is disabled via FF config no connection is established at all. This definetly semms like a bug in FF, since the browser should still be able to simply try and connect directly.


Thank you for you support

Asked by Florian Seifer 7 months ago

Answered by Florian Seifer 7 months ago

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Can't login to usaa.com banking site. FF keeps refreshing login page

Can't login to usaa.com banking site. keeps refreshing login page Using FF desktop latest ver. / win 7 I enter/submit my USAA username on the login page via a username d… (read more)

Can't login to usaa.com banking site. keeps refreshing login page Using FF desktop latest ver. / win 7

I enter/submit my USAA username on the login page via a username dialog box. I then expect the password dialog box to open, but when I submit the username, FF flashes, i.e. the password dialog box displays for a split second and reverts right back to the username dialog box.

This happens at usaa.com with my user agent set to Windows/FF v 113. BUT if I set the user agent to Android/phone FF v 113, USAA detects the browser as Android/phone FF and it redirects to user agent to https://mobile.usaa.com where I AM able to enter username/password and login.

So what is wrong with FF? There are multiple threads of users unable to login to banking and other sites on the FF browser.

Asked by jenna 1 year ago

Answered by jenna 1 year ago

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Updating FF, using Mac 10.12.6: Will ESR happen automatically?

I have Mac 10.12.6 on an "early 2009" 27" iMac. I'm waiting for the new 27/32inch iMac until I upgrade hardware and operating system. The release notes with FF V115 say… (read more)

I have Mac 10.12.6 on an "early 2009" 27" iMac. I'm waiting for the new 27/32inch iMac until I upgrade hardware and operating system. The release notes with FF V115 say in part " Users on those operating systems will be migrated to the ESR 115 version of Firefox."

I want to clarify that when I update to FF 116, FF will automatically install the ESR version, or will I need to do this manually? Also, will this update take a long time, like FF will be installing a totally new (ESR) version, rather than "just" the usual update?

Asked by ChrisG 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Request for font "xxx" blocked at visibility level 2 (requires 3) in nightly

My browser could only display the standard system fonts (such as Microsoft YaHei and Consolas), but not the fonts I installed. I was getting 'Request for font "xxx" block… (read more)

My browser could only display the standard system fonts (such as Microsoft YaHei and Consolas), but not the fonts I installed. I was getting 'Request for font "xxx" blocked at visibility level 2 (requires 3)' from the console on every website that tried to use my local fonts.

The problem appeared in obstacle removal mode, but didn't appear in the latest stable Firefox release.

Version: nightly 120.0a1(20231006152733) System: Windows 11 22H2 22621.2134

English is not my first language, so please forgive me if it doesn't make sense.

Asked by Tibrella 9 months ago

Answered by zeroknight 9 months ago

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Has ANYONE EVER RCVD HELP TO ACCESS FIREFOX ACCT WHEN PRIMARY ACCOUNT IS W R O N G ????

Now I have another question -- how does one get rid of a pc shot dead to eradicate Firefox? Anyone? Huh, No? Then I guess I am 100% correct in shooting the damned thi… (read more)

Now I have another question -- how does one get rid of a pc shot dead to eradicate Firefox?

Anyone? Huh, No? Then I guess I am 100% correct in shooting the damned thing and going off the grid to never deal with Mozilla again. Hope you all get fire-ants in your pants!

Asked by Cats2 1 year ago

Last reply by Paul 1 year ago

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PROBLEM ACCESSING MY GMAIL VIA FIREFOX

PROBLEM ACCESSING MY GMAIL VIA FIREFOX My wife and I both have (separate) Gmail accounts – we access them on Win 10 computers, using Firefox. I have set up two Firefox … (read more)

PROBLEM ACCESSING MY GMAIL VIA FIREFOX

My wife and I both have (separate) Gmail accounts – we access them on Win 10 computers, using Firefox. I have set up two Firefox “buttons” (one for each Gmail address), both of which worked perfectly – until today!

Now, when I click on EITHER of the two Gmail “buttons” I get ONLY my wife’s email! I CAN access my own Gmail with either my Android phone OR using the Edge browser however!

So far as I can see, nothing has changed with the two URLs (a different one for each button) – I’ve tried setting up a ‘new’ button from scratch and just using 'my' URL in the search bar but both still give the same result – my wife’s email account!

HELP!!

Asked by goshjm 1 year ago

Answered by goshjm 1 year ago

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Import Passwords

I have followed various threads about importing my passwords without any success. I recently swapped PCs so I exported passwords and bookmarks to disk to install on the… (read more)

I have followed various threads about importing my passwords without any success.

I recently swapped PCs so I exported passwords and bookmarks to disk to install on the new PC.

The bookmarks have imported ok but the passwords are in the CSV format created by Mozilla on export from the old PC and there is no option to import a CSV which seems a bit crazy.

I cannot find a way to import this data. I have tried syncing with my laptop to get the passwords but that doesn't work either.

If anyone could help me resolve this problem I would be very grateful.

Many thanks,

Mark.

Asked by Mark Eustace 6 months ago

Answered by Mark Eustace 6 months ago

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Netflix, Hulu, Prime, Disney content not playable on Firefox

as of 2023/09/29 hulu, netflix, prime and disney+ are not playing videos on firefox, after making zero changes to settings or configuration. I tested Netflix on Google… (read more)

as of 2023/09/29 hulu, netflix, prime and disney+ are not playing videos on firefox, after making zero changes to settings or configuration.

I tested Netflix on Google Chrome and videos played, confirming this is a Firefox issue. I cleared recent/all history and changed passwords for those sites. Netflix logs me out if I attempt to play content. Speedtest reports 200 mb/s. Mozilla VPN is installed but turned off. Netflix sign in reports a new device/login in my state which is different from the VPN setting so this confirms that the VPN is not active and blocking content. HBO/Max videos play correctly and that site does not have the same issues. Firefox has crashed numerous times in the last two weeks. Sometimes just a single tab, sometimes a full application insta-quit.

I prefer to compartmentalize usage across different browsers for privacy/security reasons and would like to continue to use Firefox for these streaming services.

Asked by bmagner 10 months ago

Answered by bmagner 9 months ago