• Solved

As a website owner, prevent firefox VPN modal from appearing on our page.

Hello, I am a developer on an emergency intervention hotline for sexual assault. Firefox is now throwing up psuedo-modal advertisements for it's VPN above pages. See… (read more)

Hello,

I am a developer on an emergency intervention hotline for sexual assault.

Firefox is now throwing up psuedo-modal advertisements for it's VPN above pages. See attached screenshot for example.

It is absolutely IMPERATIVE that our visitors do not receive these new modal advertisements that Firefox is throwing at them. What can I do to prevent Firefox's new browser-hijacking advertisements from showing up on our hotline pages?


I experienced this on Twitter, and it 100% was not part of the dom. It also greyed out the tab bar, and prevented me from opening the menu with alt. I know how to make it not show up anymore on my machine, but how can I prevent it from appearing on visitors to my website, who are in some of the most vulnerable times of their life.

Asked by lordpidey 3 days ago

Answered by Paul 3 days ago

  • Solved

Firefox 113 - tab bar moved to above tool bar

I've just installed Firefox 113.0 and my tab bar is now above the toolbar and bookmarks bar. Up until 112, the tab bar was below the bookmarks bar. I have no changed anyt… (read more)

I've just installed Firefox 113.0 and my tab bar is now above the toolbar and bookmarks bar. Up until 112, the tab bar was below the bookmarks bar. I have no changed anything in UserChrome and in fact that file is still dated 2020. I've searched but haven't found an explanation. Anyone know what changed or is this just a bug? Thanks

Asked by bobbd 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Web WhatsApp failed to load after upgrading to v110.0

After upgrading firefox to 110.0, WhatsApp web failed to load. I refreshed the browser also as I found one solution on forums, but after QR code came but failed to load t… (read more)

After upgrading firefox to 110.0, WhatsApp web failed to load. I refreshed the browser also as I found one solution on forums, but after QR code came but failed to load the chat.

Asked by kool_07garg 3 months ago

Answered by kool_07garg 3 months ago

  • Solved

Firefox is popping up a small pop-up asking for a password.

Everything under Logins and Passwords, and Forms and Autofill is unchecked. A "Primary Password" has never been set in firefox. Can't get it to stop asking, which is ma… (read more)

Everything under Logins and Passwords, and Forms and Autofill is unchecked. A "Primary Password" has never been set in firefox.

Can't get it to stop asking, which is made worse by the fact that nothing is selected to prompt it nor is anything stored for it to use.

Asked by Shawn.Janson 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Firefox's pinned tabs closing

Hello everyone. I've been using Firefox for quite a few years now and I'm used to keep my pinned tabs open after closing and then opening a Firefox windows. Yesterday I… (read more)

Hello everyone.

I've been using Firefox for quite a few years now and I'm used to keep my pinned tabs open after closing and then opening a Firefox windows.

Yesterday I noticed that after closing the navigator with the "X" in the tool bar menu, as I usually do, the pinned tabs are not "recovered" when opening again.

This happened randomly without configuration changes involved and drivers/firefox are updated to the last version available.

Moreover, I've tested the same in my notebook and it works just fine, as it keeps the tabs open when a new window is open.

Is there any troubleshooting for this or do you have any idea what could have caused this to happen?

Let me know if you need any additional info. Thanks in advance!

Asked by g.calissi 2 days ago

Answered by g.calissi 2 days ago

  • Solved

windows 10 firefox 113.0.2 and firefox developer 114.0b8 won't play videos

hello, i've facing this issue for weeks. i've completely abandoned windows server 2019 as daily os and installed windows 10 with latest patches. installed firefox and fi… (read more)

hello,

i've facing this issue for weeks. i've completely abandoned windows server 2019 as daily os and installed windows 10 with latest patches. installed firefox and firefox developer as usual and did my same settings for years. but videos can't be played on reddit, twitter and linkedin. i tried to refresh browser, disabled addons (only ublock and enhancer for youtube is installed) to be sure. but still got nothing. in my laptop with same addons and same privacy & security settings could play videos.

twitter: https://i.imgur.com/rnPSWpd.png

linkedin: https://i.imgur.com/LPrBbuA.png

i can share everything that would solves the problem. thank you in advance.

Asked by firefox_ruined_my_life 4 days ago

Answered by firefox_ruined_my_life 2 days ago

  • Solved

video darker and high contrast

when playing videos, firefox makes the videos much darker and higher contrast than the original videos, as well as maxing out the cpu on my laptop when playing video, sta… (read more)

when playing videos, firefox makes the videos much darker and higher contrast than the original videos, as well as maxing out the cpu on my laptop when playing video, started a day ago or so.

Asked by ftorgrimsen 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Close Tab Button On Left (Firefox 113)

This again! This was resolved about a year ago; now the problem is back, as of updating to Firefox 113.0.1 this evening. Initially post-update the close tab button was … (read more)

This again!

This was resolved about a year ago; now the problem is back, as of updating to Firefox 113.0.1 this evening.

Initially post-update the close tab button was in a weird, random place on the tab bar. I have adjusted the margins to put the button back where it's supposed to be!

I changed :

.tabbrowser-tab .tab-close-button {
  opacity: 0;
  margin-left: -4.5px !important;
  margin-right: 2px !important;
}

to:

.tabbrowser-tab .tab-close-button {
  opacity: 0;
  margin-left: -4.5px !important;
  margin-right: 35px !important;
}

to move the button back onto the left. That may seem like a drastic change but that's the lowest value I could find which produced the result I want.

However, it's not quite the result I want! As of updating to 113.0.1, the tab title itself now disappears altogether on hover.

I have tried to correct this in CSS using the .tab-text and .tab-label attributes, but without any luck so far.

Can anybody help me with this, before I'm forced to downgrade to Firefox 112?

Better yet... how about we just make this an option in Settings, as it should be?!

Asked by Kit Marsden 1 week ago

Answered by Kit Marsden 1 week ago

  • Solved

Lost access to recovery codes, is there a way i can get into my account without losing my data?

I've just had to completely reinstall windows without being able to backup my files (I couldn't launch my computer in order to actually back them up) meaning I've lost my… (read more)

I've just had to completely reinstall windows without being able to backup my files (I couldn't launch my computer in order to actually back them up) meaning I've lost my recovery codes. I thought this would be fine as I could just sign back into firefox on this new install of Windows but as it turns out I must've forgotten to put my sign in information into my password manager. Again, I thought this would be okay as I still have access to the email I used to sign up to my firefox sync but I got the message saying I'd lose my data which isn't fine and now I'm at a bit of a loss. I've had to use a spare email to make an account and ask here but I'd really love my old account back. Is there any way at all I can get back into my account without losing my bookmarks and passwords? If not, how much information would I end up actually losing? I'm slightly unclear on that part. Do I lose absolutely everything? I'm a bit stressed about all of this ontop of losing all of my old computer files so I'm sorry if this is a commonly asked question but I was struggling to find anything that helped me D:

Any advice at all would be really appreciated thank you so much!!

Asked by jhonjonson666 1 week ago

Answered by jhonjonson666 1 week ago

  • Solved

Poor video quality

I've tried everything to fix poor picture quality when streaming "third party" videos, e.g., YouTube. Colors are washed out; weird contrast; everything looks like it's co… (read more)

I've tried everything to fix poor picture quality when streaming "third party" videos, e.g., YouTube. Colors are washed out; weird contrast; everything looks like it's coming through a haze. Streams from Netflix, Amazon look normal. And sorry, guys, the same third party streams from YouTube et al. look totally normal in the MS Outlook browser. Have tried all kinds of settings and rebooted as well. No change.

Please advise. This problem appears to be unique to Firefox.

Asked by rwerber45 1 week ago

Answered by andrea.dika 1 week ago

  • Solved

AdBlockPlus is no longer blocking ads after 5/12/23 update

I have AdBLockPlus (free version) installed and have not had any issues until today. Firefox did some updates and now the Add-In is no longer working. I have checked that… (read more)

I have AdBLockPlus (free version) installed and have not had any issues until today. Firefox did some updates and now the Add-In is no longer working. I have checked that it is specifically turned on for the websites I'm visiting and I've tried turning it off and back on to no avail.

Asked by anne2237 2 weeks ago

Answered by anne2237 2 weeks ago

  • Solved

Tabs on Bottom broke again

Hi Well Firefox did it again. I had tabs on the bottom where I wanted them and they broke this again in the update I just got. Any idea how to move them back down to th… (read more)

Hi

Well Firefox did it again. I had tabs on the bottom where I wanted them and they broke this again in the update I just got.

Any idea how to move them back down to the bottom? This is the userchrome.css coding I was using that worked fine before the update

@import url(userChrome-color_bookmark_folders_Proton89.css);


/* Source file https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom.css made available under Mozilla Public License v. 2.0 See the above repository for updates as well as full license text. */

/* Modify to change window drag space width */ /* Use tabs_on_bottom_menubar_on_top_patch.css if you have menubar permanently enabled and want it on top

  • /

/* IMPORTANT */ /* Get window_control_placeholder_support.css Window controls will be all wrong without it. Additionally on Linux, you may need to get: linux_gtk_window_control_patch.css

  • /
root{ --uc-titlebar-padding: 0px; }

@media (-moz-os-version: windows-win10){

root[sizemode="maximized"][tabsintitlebar]{ --uc-titlebar-padding: 8px }

}

  1. toolbar-menubar[autohide="true"] > .titlebar-buttonbox-container,
  2. TabsToolbar > .titlebar-buttonbox-container{

position: fixed; display: block; top: var(--uc-titlebar-padding,0px); right:0; height: 35px; } /* Mac specific. You should set that font-smoothing pref to true if you are on any platform where window controls are on left */ @supports -moz-bool-pref("layout.css.osx-font-smoothing.enabled"){

root{ --uc-titlebar-padding: 0px !important }

.titlebar-buttonbox-container{ left:0; right: unset !important; } }

root[uidensity="compact"] #TabsToolbar > .titlebar-buttonbox-container{ height: 30px }
  1. toolbar-menubar[inactive] > .titlebar-buttonbox-container{ opacity: 0 }
  1. navigator-toolbox{ padding-top: var(--uc-titlebar-padding,0px) !important; }

.titlebar-buttonbox-container > .titlebar-buttonbox{ height: 100%; }

  1. titlebar{

-moz-box-ordinal-group: 2; -moz-appearance: none !important; --tabs-navbar-shadow-size: 0px; }

.titlebar-placeholder,

  1. TabsToolbar .titlebar-spacer{ display: none; }

/* Also hide the toolbox bottom border which isn't at bottom with this setup */

  1. navigator-toolbox::after{ display: none !important; }

@media (-moz-gtk-csd-close-button){ .titlebar-button{ -moz-box-orient: vertical } }

/* These exist only for compatibility with autohide-tabstoolbar.css */ toolbox#navigator-toolbox > toolbar#nav-bar.browser-toolbar{ animation: none; }

  1. navigator-toolbox:hover #TabsToolbar{ animation: slidein ease-out 48ms 1 }

/* Source file https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom_menubar_on_top_patch.css made available under Mozilla Public License v. 2.0 See the above repository for updates as well as full license text. */

/* Menubar on top patch - use with tabs_on_bottom.css */ /* Only really useful if menubar is ALWAYS visible */

root{ --uc-window-control-width: 0px !important }
  1. navigator-toolbox{ padding-top: calc(29px + var(--uc-titlebar-padding,0px)) !important }
  1. toolbar-menubar{

position: fixed; display: flex; top: var(--uc-titlebar-padding,0px); height: 25px; width: 100%; overflow: hidden; }

  1. toolbar-menubar > .titlebar-buttonbox-container{ height: 29px; order: 100; }
  1. toolbar-menubar > [flex]{ flex-grow: 100; }
  2. toolbar-menubar > spacer[flex]{

order: 99; flex-grow: 1; min-width: var(--uc-window-drag-space-width,20px); }

  1. toolbar-menubar .titlebar-button{ padding: 2px 17px !important; }
  1. toolbar-menubar .toolbarbutton-1 { --toolbarbutton-inner-padding: 3px }

/* TABS: height */*|*:root { --tab-toolbar-navbar-overlap: 0px !important; --tab-min-height: 20px !important; --tab-min-width: 80px !important;

  1. tabbrowser-tabs {

width: 100vw !important; }

  1. main-window:not([chromehidden*="toolbar"]) #navigator-toolbox {padding-bottom: var(--tab-min-height) !important;}

.tab-background { border-radius: 8px 8px 0px 0px !important; border-image: none !important; } .tab-line { display: none; }

.tab-close-button { color: red!important; }

Asked by scottish2 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Firefox flags MP4 file as malware

Hi, Is there any reason firefox would flag an mp4 file legitimately? The file extension and file type are absolutely mp4. There seem to be no mp4 related zero days… (read more)

Hi,

Is there any reason firefox would flag an mp4 file legitimately?

  • The file extension and file type are absolutely mp4.
  • There seem to be no mp4 related zero days.

Does Firefox perhaps just treat all downloads from suspicious domains as malware? Is there a zero day I missed? Is this based on some missing metadata on the file or something?

Thanks for any advice you can give here, I'm scared.

Asked by jordanfilipovski 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

block autoplay not working on 112.0.2

Block autoplay not working on 112.0.2. I've tried going into about:config and changing settings. Doesn't help. Also under "Settings \ Permissions \ Autoplay" shows def… (read more)

Block autoplay not working on 112.0.2. I've tried going into about:config and changing settings. Doesn't help. Also under "Settings \ Permissions \ Autoplay" shows default for all websites as "Block Audio and Video" and under Websites "About:Welcome" shows as "Allow audio and video." I've changed the About:Welcome to block audio and video. I've also tried clicking the Remove All Websites button to delete the exception. Neither works. I save changes, exit Firefox, and restart. Same settings as before, and autoplay still starts.

Asked by matt3916 4 weeks ago

Answered by matt3916 4 weeks ago

  • Solved

Compact mode: bookmark spacing/padding in Firefox 112.0 on Windows 10 - (since version 89?)

Firefox 112.0 running on Windows 10 64-bit laptop with a small (pixel geometry) display screen has unnecessarily large padding (white space) around each bookmark as I nav… (read more)

Firefox 112.0 running on Windows 10 64-bit laptop with a small (pixel geometry) display screen has unnecessarily large padding (white space) around each bookmark as I navigate bookmarks on the bookmark bar.

I believe this was a change instituted around version 89 (in a nutshell, I could see more - twice as many? - bookmarks listed within a bookmark folder with version 88/before. The vertical whitespace between bookmarks within a folder is excessive and makes it much more necessary to scroll within a (long) list of bookmarks in a folder when looking for one.

There was a procedure posted in the discussion below on how to set and enable "compact density".

Bookmark Padding in New Firefox Versions 2 https://support.mozilla.org/en-US/questions/1369996

The procedure below was attempted - browser.compactmode.show enabled, browser restarted, however, I cannot fin "Customize Toolbar" and "compact".

"go to - about:config search - "browser.compactmode.show" - change to TRUE , then close that window go to - Customize Toolbar at the bottom of that page, there a box called Density. Click that, you'll see "compact (not supported)" Apparently, it IS supported because I chose that. (it looked like it ignored my choice) After I closed Customize Toolbar, the bookmarks were compact spaced again. Exactly how I need them."

Is this fixable/solvable?

Asked by wb0gaz 4 weeks ago

Answered by cor-el 4 weeks ago

  • Solved

Screenshot

'Screenshot' no longer works. I've used it for years, but this week it doesn't work. I am a woodworker, painter, gardener, handyman, not a computer tech. I want 'scree… (read more)

'Screenshot' no longer works. I've used it for years, but this week it doesn't work. I am a woodworker, painter, gardener, handyman, not a computer tech. I want 'screenshot to work like it used to.

Asked by msdotthis 1 month ago

Answered by msdotthis 1 month ago

  • Solved

Firefox update will not download completely

Firefox 112 update will not download completely. It just keeps saying it is downloading but it does not complete. I can't access some websites now since I have been tryi… (read more)

Firefox 112 update will not download completely. It just keeps saying it is downloading but it does not complete. I can't access some websites now since I have been trying to download the update. Please help. Thanks.

Asked by mmilitti 1 month ago

Answered by mmilitti 1 month ago

  • Solved

Firefox hangs in the task manager despite the fact that the browser is not running

After using the browser and closing it, Firefox continues to run in the background and hangs in the task manager, despite the fact that the browser is not running. We hav… (read more)

After using the browser and closing it, Firefox continues to run in the background and hangs in the task manager, despite the fact that the browser is not running. We have to manually terminate processes. Strange behavior!

Asked by Red Heat 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Blue Teardrops appear

I did a new install of Firefox on a Windows 11 Pro laptop. When I enter a password to a site, blue tear drops appear around the password. I've followed the tips to turn… (read more)

I did a new install of Firefox on a Windows 11 Pro laptop. When I enter a password to a site, blue tear drops appear around the password. I've followed the tips to turn off carets in about:fig, but the drops persist. This issue only appears in Firefox, not Edge, Chrome, etc.

Any help in turning off this annoying feature is appreciated!

Asked by TampaBay 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago