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Firefox won't Download, freezes at 98% completion what do I do?

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  • 1 has this problem
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  • Last reply by cor-el

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I have been trying to download Firefox on Windows 8, Firefox would be downloading and get to the point to where it needs 2% more to go and it just FREEZES to the point where It doesn't get to the install stage. please help.

I have been trying to download Firefox on Windows 8, Firefox would be downloading and get to the point to where it needs 2% more to go and it just FREEZES to the point where It doesn't get to the install stage. please help.

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hello Darkheart121, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/

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It is possible that anti-virus software is interfering with downloading this file.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See: