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Firefox stops working when mouse stops on page.

  • 1 reply
  • 3 have this problem
  • 3 views
  • Last reply by philipp

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Firefox stops processing data, downloading, and/or playing videos when mouse stops moving. If I click outside Firefox window, it resumes, or I have to keep moving my mouse.

I reloaded Firefox and Flash, to no avail. Internet Explore works OK.

Firefox stops processing data, downloading, and/or playing videos when mouse stops moving. If I click outside Firefox window, it resumes, or I have to keep moving my mouse. I reloaded Firefox and Flash, to no avail. Internet Explore works OK.

All Replies (1)

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hello, this is unfortunately a known regression in firefox 25 that is affecting a small portion of users, for reference please refer to bug #933733.

your best option is probably to downgrade to firefox 24 at the moment until the issue gets resolved.

Install an older version of Firefox