Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

websites are plain text not HTML

  • 1 reply
  • 8 have this problem
  • 82 views
  • Last reply by cor-el

Jtaylor175
Jtaylor175
more options

I've been having a lot of issues lately with Firefox. I get nothing but plain text websites, it's always asking for the certificates even though it's added them. I've been an avid firefox user for years since my son said it's the best browser out there. Now I'm beginning to wonder.. I've cleared the cache, uninstalled, reinstalled a clean version and still same problems over and over.

Please help.

I've been having a lot of issues lately with Firefox. I get nothing but plain text websites, it's always asking for the certificates even though it's added them. I've been an avid firefox user for years since my son said it's the best browser out there. Now I'm beginning to wonder.. I've cleared the cache, uninstalled, reinstalled a clean version and still same problems over and over. Please help.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

Note that some firewalls monitor secure (https) connections and send their own certificate instead of the website's certificate.

  • ESET Setup -> Advanced setup -> Web and email -> Protocol filtering -> SSL
  • Certificates: Add the root certificate to known browsers

See also:

  • SSL protocol: Do not scan SSL protocol

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

Check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":