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23.0.1 causes errors in Yahoo Mail.

  • 3 replies
  • 4 have this problem
  • 14 views
  • Last reply by jetgraphics

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[1] On reloading Yahoo Mail, a "compose message" window pops up with an old address. Canceling it only has it saved to Drafts. Erasing it from Drafts doesn't clear it. On reload, it pops up again. Does not appear in Chrome. [2] When multiple tabs are open in Y! Mail, cannot switch and view other folders until all tabs are closed. This bug does not appear in Chrome.

[1] On reloading Yahoo Mail, a "compose message" window pops up with an old address. Canceling it only has it saved to Drafts. Erasing it from Drafts doesn't clear it. On reload, it pops up again. Does not appear in Chrome. [2] When multiple tabs are open in Y! Mail, cannot switch and view other folders until all tabs are closed. This bug does not appear in Chrome.

Chosen solution

Problem Resolution : Switched to Google CHROME. Sigh.

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Use these steps to remove saved (form) data from a drop-down list:

  1. click the (empty) input field on the web page to open the drop-down list
  2. highlight an entry in the drop-down list
  3. press the Delete key (on Mac: Shift+Delete) to remove it.

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
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Did those steps. Had no effect.

On reload of page, a "new message" tab opens, an old address and subject is inserted. Canceling the message without saving still generates an entry into DRAFT folder. Deleting file from DRAFT folder does not stop it from re-appearing on the next reload.

As to the other bug - where multiple open tabs blocks access to folders - that, too, is still present.

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Chosen Solution

Problem Resolution : Switched to Google CHROME. Sigh.