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Is it accurate that it costs $99/month for Mozilla Tech Support when needed?

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A relative who has been using FoxFire for years had a major problem with losing his data; after doing all he could (restores, etc.) he called Mozilla Tech Support and they said: Sure, just give us your credit card; the charge is $99 for 30 days of tech support. Did he call the right number?

A relative who has been using FoxFire for years had a major problem with losing his data; after doing all he could (restores, etc.) he called Mozilla Tech Support and they said: Sure, just give us your credit card; the charge is $99 for 30 days of tech support. Did he call the right number?

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Sorry to say but your relative has been scammed.

We give support here. Mozilla does NOT give telephone support. If problems persist post on this forum for help.

I am sure there are countless places calling themselves Mozilla Tech Support, or something confusingly similar. Even more common are Microsoft/Windows scams. No doubt whowever it was does not have a traceable website.

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Chosen Solution

Sorry to say but your relative has been scammed.

We give support here. Mozilla does NOT give telephone support. If problems persist post on this forum for help.

I am sure there are countless places calling themselves Mozilla Tech Support, or something confusingly similar. Even more common are Microsoft/Windows scams. No doubt whowever it was does not have a traceable website.

Modified by John99