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firefox 22 keeps crashing

Posted
bp-51be9f9b-c8d8-455a-b8ea-e70072130723
bp-8e5327a5-0523-42af-ab49-374a72130723
bp-ea6e0da5-2757-4b2a-b107-cb62d2130723

I use ffox with 100 tabs open, it crashes once per 2hours or so, sometimes faster...

I have tried almost everything...

I have used addons like MEMORY FOX, UNLOAD TAB, but no solution...

all extensions updated, all plugins updated....


thanks for any help...

<pre><nowiki>bp-51be9f9b-c8d8-455a-b8ea-e70072130723 bp-8e5327a5-0523-42af-ab49-374a72130723 bp-ea6e0da5-2757-4b2a-b107-cb62d2130723</nowiki></pre> I use ffox with 100 tabs open, it crashes once per 2hours or so, sometimes faster... I have tried almost everything... I have used addons like MEMORY FOX, UNLOAD TAB, but no solution... all extensions updated, all plugins updated.... thanks for any help...

Modified by dobbs

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.7 r700

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:22.0) Gecko/20100101 Firefox/22.0

More Information

Question owner

Thanks Waka_Flocka_Flame.

yes, I tried using UNLOAD TAB extension, to save RAM, but the crashes continued so i removed it...

Thanks Waka_Flocka_Flame. yes, I tried using UNLOAD TAB extension, to save RAM, but the crashes continued so i removed it...
kobe 441 solutions 5048 answers

Have you reduced the time in about:addons for a tab to release its memory, that crash is due to having 100 plus tabs of what i see.

Have you reduced the time in about:addons for a tab to release its memory, that crash is due to having 100 plus tabs of what i see.

Question owner

How i do that? You mean in UNLOAD TAB extension? in About:Addons?

thanks for your help ;)

How i do that? You mean in UNLOAD TAB extension? in About:Addons? thanks for your help ;)
kobe 441 solutions 5048 answers

Go to Firefox button => Addons => Extensions => Unload Tab => Preferences and reduce the time limit tabs expire.

Go to Firefox button => Addons => Extensions => Unload Tab => Preferences and reduce the time limit tabs expire.

Question owner

Done, 1 minute now, Thanks.

Hope that helps! ;)

Done, 1 minute now, Thanks. Hope that helps! ;)

Question owner

More crashes with Unload Tab at 1 minute: https://crash-stats.mozilla.com/report/index/b7f49279-0165-4c5f-88c0-582182130821 https://crash-stats.mozilla.com/report/index/d549697c-8503-4dce-88d8-6073d2130821 any other info there to figure out what can i try? thx!
kobe 441 solutions 5048 answers

Do you know how much RAM you have on this PC? Have you checked how much memory firefox is using in the task manager (right click the taskbar, click taskmanager and screenshot here.)

Do you know how much RAM you have on this PC? Have you checked how much memory firefox is using in the task manager (right click the taskbar, click taskmanager and screenshot here.)

Question owner

Yes, FFOX is the one using the most memory,

I got 4g and Smart Ram says half is free...

taskman screenshot: www.suburbiatoyz.com/Image1.jpg

Yes, FFOX is the one using the most memory, I got 4g and Smart Ram says half is free... taskman screenshot: www.suburbiatoyz.com/Image1.jpg

Modified by dobbs

kobe 441 solutions 5048 answers

Wow that seems like low RAM usage to me actually. Um can you launch in safe mode (windows).

And see if it crashes there.

Wow that seems like low RAM usage to me actually. Um can you launch in safe mode (windows). * http://windows.microsoft.com/en-us/windows7/start-your-computer-in-safe-mode And see if it crashes there.

Question owner

the crashes has comeback in full force for me, ffox crashes once an hour or so, i have many tabs open 150+ and have tried with many memory and unload tabs extensions without sucess... i tried reinstalling and no success either... heres some of the latest crashes in case someone can give me some hint of whats there and help me solve this never ending nightmare... sigh!

https://crash-stats.mozilla.com/report/index/f656a764-7e7e-41e7-b0bc-caff12131014

https://crash-stats.mozilla.com/report/index/bp-70ed828a-bccc-4800-acd5-b4d972131014

https://crash-stats.mozilla.com/report/index/bp-1e1342bc-1558-4cb6-8581-e8cd82131014

the crashes has comeback in full force for me, ffox crashes once an hour or so, i have many tabs open 150+ and have tried with many memory and unload tabs extensions without sucess... i tried reinstalling and no success either... heres some of the latest crashes in case someone can give me some hint of whats there and help me solve this never ending nightmare... sigh! https://crash-stats.mozilla.com/report/index/f656a764-7e7e-41e7-b0bc-caff12131014 https://crash-stats.mozilla.com/report/index/bp-70ed828a-bccc-4800-acd5-b4d972131014 https://crash-stats.mozilla.com/report/index/bp-1e1342bc-1558-4cb6-8581-e8cd82131014

Question owner

i deleted firefox completely, registry, folders, all...

i made a clean install...

reintsalled the usual addons... plugins...

and then.... the crashes just came back as usual....

this is really nightmarish!

https://crash-stats.mozilla.com/report/index/874355d0-b203-446f-874a-809832131018

(
i deleted firefox completely, registry, folders, all... i made a clean install... reintsalled the usual addons... plugins... and then.... the crashes just came back as usual.... this is really nightmarish! https://crash-stats.mozilla.com/report/index/874355d0-b203-446f-874a-809832131018 :(

Question owner

more and more crashes.... when is not flash, is plugin container, when is not them is just a firefox crash out of nowere....

https://crash-stats.mozilla.com/report/index/4983de06-4e2c-4e45-9165-a02912131019

more and more crashes.... when is not flash, is plugin container, when is not them is just a firefox crash out of nowere.... https://crash-stats.mozilla.com/report/index/4983de06-4e2c-4e45-9165-a02912131019

Question owner

https://crash-stats.mozilla.com/report/index/8a4b04d2-a52d-41ba-8f73-a585a2131019
cor-el
  • Top 10 Contributor
  • Moderator
17578 solutions 159012 answers

Hi dobbs

This looks like a memory problem and that Firefox or other programs are using up the available memory.
You can try to increase the page file size and keep an eye on the memory usage to see if you can find the cause.

You can inspect the Firefox memory usage on the about:memory page.

Hi dobbs This looks like a memory problem and that Firefox or other programs are using up the available memory.<br /> You can try to increase the page file size and keep an eye on the memory usage to see if you can find the cause. You can inspect the Firefox memory usage on the about:memory page.

Question owner

Hi cor-el, thanks for the reply.

I will try giving the sistem more page file memory and see how it goes.

thank you

Hi cor-el, thanks for the reply. I will try giving the sistem more page file memory and see how it goes. thank you

Question owner

keeps crashing :(

now the plugin container:

Firma con problemas:

 Nombre del evento de problema:	APPCRASH
 Nombre de la aplicación:	plugin-container.exe
 Versión de la aplicación:	24.0.0.5001
 Marca de tiempo de la aplicación:	522fd228
 Nombre del módulo con errores:	mozalloc.dll
 Versión del módulo con errores:	24.0.0.5001
 Marca de tiempo del módulo con errores:	522fa829
 Código de excepción:	80000003
 Desplazamiento de excepción:	0000119c
 Versión del sistema operativo:	6.1.7600.2.0.0.256.1
 Id. de configuración regional:	3082
 Información adicional 1:	0a9e
 Información adicional 2:	0a9e372d3b4ad19135b953a78882e789
 Información adicional 3:	0a9e
 Información adicional 4:	0a9e372d3b4ad19135b953a78882e789
keeps crashing :( now the plugin container: Firma con problemas: Nombre del evento de problema: APPCRASH Nombre de la aplicación: plugin-container.exe Versión de la aplicación: 24.0.0.5001 Marca de tiempo de la aplicación: 522fd228 Nombre del módulo con errores: mozalloc.dll Versión del módulo con errores: 24.0.0.5001 Marca de tiempo del módulo con errores: 522fa829 Código de excepción: 80000003 Desplazamiento de excepción: 0000119c Versión del sistema operativo: 6.1.7600.2.0.0.256.1 Id. de configuración regional: 3082 Información adicional 1: 0a9e Información adicional 2: 0a9e372d3b4ad19135b953a78882e789 Información adicional 3: 0a9e Información adicional 4: 0a9e372d3b4ad19135b953a78882e789

Question owner

a new crash now with the page file modified: https://crash-stats.mozilla.com/report/index/6b369dce-4c24-443b-8969-14f422131019
cor-el
  • Top 10 Contributor
  • Moderator
17578 solutions 159012 answers

You can try to increase the size of the page as the available memory isn't very high (System Memory Use Percentage: 74) and the crash is memory related.

How much physical memory do you have installed?

You can try to increase the size of the page as the available memory isn't very high (System Memory Use Percentage: 74) and the crash is memory related. How much physical memory do you have installed?

Question owner

Heres my RAM system specs:

Memory slots
	Total memory slots	4
	Used memory slots	2
	Free memory slots	2
Memory
	Type	DDR3
	Size	8192 MBytes
	Channels #	Dual
	DRAM Frequency	665.1 MHz
	CAS# Latency (CL)	9 clocks
	RAS# to CAS# Delay (tRCD)	9 clocks
	RAS# Precharge (tRP)	9 clocks
	Cycle Time (tRAS)	24 clocks
	Command Rate (CR)	1T
Physical Memory
	Memory Usage	51 %
	Total Physical	3.18 GB
	Available Physical	1.54 GB
	Total Virtual	4.23 GB
	Available Virtual	1.75 GB
SPD
	Number Of SPD Modules	2
		Slot #1
		Slot #2

Thanks for your help! ;)

Heres my RAM system specs: <pre><nowiki>Memory slots Total memory slots 4 Used memory slots 2 Free memory slots 2 Memory Type DDR3 Size 8192 MBytes Channels # Dual DRAM Frequency 665.1 MHz CAS# Latency (CL) 9 clocks RAS# to CAS# Delay (tRCD) 9 clocks RAS# Precharge (tRP) 9 clocks Cycle Time (tRAS) 24 clocks Command Rate (CR) 1T Physical Memory Memory Usage 51 % Total Physical 3.18 GB Available Physical 1.54 GB Total Virtual 4.23 GB Available Virtual 1.75 GB SPD Number Of SPD Modules 2 Slot #1 Slot #2</nowiki></pre> Thanks for your help! ;)

Modified by cor-el

Question owner

i have changed the virtual memory....

but theres no solution, ffox keeps crashing and crashing....

https://crash-stats.mozilla.com/report/index/98783c45-56ec-445f-8aa6-a60752131020

oh my.. :(((

i have changed the virtual memory.... but theres no solution, ffox keeps crashing and crashing.... https://crash-stats.mozilla.com/report/index/98783c45-56ec-445f-8aa6-a60752131020 oh my.. :(((