Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have a redirect virus on Firefox. I have tried reset Firefox but it doesn't help. Can you tell me howtoget rid of it. Thanks

more options

Redirect virus on Firefox

Redirect virus on Firefox

All Replies (5)

more options

Hi AmamdaWillet,

If searching using the search bar and searching directly from the site itself are both being redirected to alternate sites, it is likely that this redirection is being caused by malicious software such as a virus, spyware or trojan installed on your computer.
This article is exactly what you want:
Troubleshoot Firefox issues caused by malware
Hope that helped you. Please report back.

more options

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

I have this problem too. I believe it came with the new version. I did not load anything else on my computer. I went through the above steps and these security scans could not find anything.

more options

Maybe u can get rid of it via manual removal. first, go to the task manager to end all the running process. and show hidden files , after that delete all the files and folders related to this virus. u can read the blog about how to remove redirect virus here: http://blog.teesupport.com/how-to-remove-myarabylinks-com-redirect-virus-manual-removal-instructions/

more options

Maybe u can get rid of it via manual removal. first, go to the task manager to end all the running process. and show hidden files , after that delete all the files and folders related to this virus. u can read the blog about how to remove redirect virus here: http://blog.teesupport.com/how-to-remove-myarabylinks-com-redirect-virus-manual-removal-instructions/