No Donation section
I donated to your organization, with an e-mail other than the one being used right now. There are two things I would like to clarify. Number one, I received two shirts for the price of $30.00 which I donated. I am suprised and pleased, even if this is an error, but would like to make sure this wasn't a misunderstanding and I only meant to order 1 shirt. The second thing is there isn't any Donation category, so I can't really pick the right support "area".
Any help would be appreciated, thank you.
Modified by Crynopsa
Chosen solution
I have sent an email off to joinmozilla [at] mozilla.org for them to take a look at this thread. Also, because it's weekend I would not expect a response until Monday.
Read this answer in context 👍 0All Replies (5)
I'm a volunteer but even if we report this, it would be a waste of money for us to send out a package for you to send it back to us. I can definitely raise this to the correct department to see what can be done about this as you wish.
I don't mind having the shirt at all! I'm more worried that there was a misunderstanding. If there was not and this was purely a mistake then all is well with me. However I wanted to make it clear I meant to order one, and not two. Thank you!
Chosen Solution
I have sent an email off to joinmozilla [at] mozilla.org for them to take a look at this thread. Also, because it's weekend I would not expect a response until Monday.
It's appreciated. Thank you for the quick response time, it's appreciated.
Hi there! If you can drop me a line at joinmozilla [at] mozilla.org, I can check to be sure you only made one donation, but it was likely just a mistake at our warehouse. Please keep the second shirt - or better: maybe you have a friend who you could give it to that might like it!
Forum note.
Confirmed to be (Mozilla) Firefox staff, John 99 {A forum moderator)
Modified by John99