Crashes every time I exit, even using exit under file tab, has trouble recovering windows and tabs, reset crashes.
Whenever I start Firefox I get an error message that it has trouble recovering windows and tabs and gives me an option to close the windows displayed or restore the last window. It does this each time regardless of the last window. Each time I exit it crashes and I send a crash report. I tried a reset and it crashes. I have done complete virus and malware scans and have found nothing.
Chosen solution
Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
- Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
- Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
Read this answer in context 👍 0All Replies (1)
Chosen Solution
Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
- Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
- Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.