Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot enter name and password on site

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by Pallet

Pallet
Pallet
more options

Using MAC OS 10.2.8 and FireFox 2.0.0.20. Never any issues until 3 days ago. Went to my files hosting site and I wasn't automatically logged in. Went to log in and I am unable to type in my name and password in the fields. Mouse stays the arrow. Have cleared all cookies and emptied the cache per trouble shooting advice. Other than this it is working fine.

Using MAC OS 10.2.8 and FireFox 2.0.0.20. Never any issues until 3 days ago. Went to my files hosting site and I wasn't automatically logged in. Went to log in and I am unable to type in my name and password in the fields. Mouse stays the arrow. Have cleared all cookies and emptied the cache per trouble shooting advice. Other than this it is working fine.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that the site no longer supports your very old Firefox 2.0.0.20 version.

Doesn't there appear any text if you set focus to those fields and type the name?

Can you use the tab key to reach those fields?

Pallet
Pallet Question owner
more options

Using the tab key worked! Thank very kindly for ending 5 days of frustration.

Pallet
Pallet Question owner
more options

Arrrggg. Spoke to quickly. Using tab key allowed me to login, but once logged in I can't get the mouse to activate the download. But if I log out the site works fine.