Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I need to upgrade to Firefox 12. Where is a simple DOWNLOAD button for this important release?

  • 4 replies
  • 16 have this problem
  • 17 views
  • Last reply by Ben

more options

I held off upgrading to Firefox 12 because of another addon. When that was resolved a few weeks ago I noticed that the startup prompt to upgrade to Firefox 12 was replaced with one for Firefox 13. However, my antivirus is only compatible with Firefox 12. The only reference I find to it looks like an FTP site to all releases not having any clear way or instructions to download Firefox 12. I enjoy Firefox and would like to stay with it. But, it is getting harder each month.

I held off upgrading to Firefox 12 because of another addon. When that was resolved a few weeks ago I noticed that the startup prompt to upgrade to Firefox 12 was replaced with one for Firefox 13. However, my antivirus is only compatible with Firefox 12. The only reference I find to it looks like an FTP site to all releases not having any clear way or instructions to download Firefox 12. I enjoy Firefox and would like to stay with it. But, it is getting harder each month.

Chosen solution

All Replies (4)

more options

I can not help wondering is it worth using an AV program or suite that can not stay compatible with your browser! If you have an official version of XP presumably a free Windows AV program is available.

What is the AV system in use ?
Check with their support site/forum it may now be updated to be compatible with Firefox.

We do not normally recommend using old versions of Firefox, they have security problems. When a new version is released security fixes are included and announced, these then become problems likely to be exploited. You will put at risk your personal data and computer security if you use an old version.

(Unless extreme precautions are taken, such as using on private networks behind sophisticated firewalls, putting it on a Virtual Machine, or having a well rehearsed backup and bare metal restore policy)

more options
more options

Regarding the above link, if you prefer another form of English, or another language altogether, navigate up a level so you can select the best download for your needs.

more options

Chosen Solution

Thanks.