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Cannot view gmail after recent firefox upgrade

  • 3 replies
  • 5 have this problem
  • 4 views
  • Last reply by cor-el

toebash24
toebash24
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I recently upgraded to 13.0.1. Now, I I try to access gmail my browser gets filled with all kinds of strange symbols. I have searched around and it seems to be a character encoding issue but I cannot figure it out. I tried messing with the character encoding menu with no luck.

I recently upgraded to 13.0.1. Now, I I try to access gmail my browser gets filled with all kinds of strange symbols. I have searched around and it seems to be a character encoding issue but I cannot figure it out. I tried messing with the character encoding menu with no luck.

Chosen solution

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can then Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.

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All Replies (3)

dumdidadida
dumdidadida
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Chosen Solution

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can then Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.

toebash24
toebash24 Question owner
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Thank you very much

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This problem can be caused by the network.http.accept-encoding pref not having the default value.

You can check the network.http.* prefs on the about:config page and reset all bold user set network.http prefs to the default value via the right-click context menu -> Reset.

Check at least:

  • network.http.accept-encoding: gzip,deflate

Modified by cor-el