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Attempts to install FF 12 result in a message saying "Extraction failed file is corrupt." I can recreate this on multiple systems, Win 2003, Win 2008 and Win 7.

  • 6 replies
  • 2 have this problem
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  • Last reply by cKarlGo

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All versions are 64 bit. I have a copy of the version 8 installer, which appears to run without issue.

All versions are 64 bit. I have a copy of the version 8 installer, which appears to run without issue.

All Replies (6)

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Please see the thread here http://forums.mozillazine.org/viewtopic.php?t=617439. Follow the steps described by DanRaisch. Does that work?

--Edward

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Thank you, Edward. I had run across that particular thread.

Even trying to install to a machine that had the AV software turned off and disabled and which has no previous FF installation generates the message.

I'm stumped on this one.

-- k.

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And you have tried downloading an entirely new copy of the installer from the site?

Could you install FFv11 and then use the update option to get onto v12?

Firefox Button > Help > About Firefox >

Install an older version of Firefox

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The 11.0b8 version installed without issue on the same machines. From there I was able to install the 13 beta without issue.

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Great. I'm glad that's solved. Thanks for letting me know. Post again if you have problems in the future.

Modified by Ed

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Thank you for your help. I appreciate it.