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My print setup will not work and Fire fox only prints blank pages. Help?

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  • 15 have this problem
  • 7 views
  • Last reply by kylestielow

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I tried to change the margins on my printer set up. Since I did this my printer will only print blank pages from Firefox. (If I open a PDF it prints fine) I have tried to go into print set up but it only comes up as a big black page. Any thoughts??

I tried to change the margins on my printer set up. Since I did this my printer will only print blank pages from Firefox. (If I open a PDF it prints fine) I have tried to go into print set up but it only comes up as a big black page. Any thoughts??

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Chosen Solution

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Tried that. It did not work. I have a suspicion that it is because I set my margin wrong and now I can't get into the print set up to change them back. When you choose print set up all I get is a black box. You cannot change the size of this box and it never fills in the text.

I did not have a print.print_print line. I did reset the lines that had to do with the printer but it did not work. I could not reset the line that said print.print_"margins"

Any thoughts. I tried deleting and reinstalling Firefox hoping that would fix it no such luck.

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Sorry, just to be clear:

(1) Which did you use to make the change and which do not display correctly:

orange Firefox button > Print > Page Setup
or
classic File menu > Page Setup, or

the Properties button in the Print dialog?

(2) If you switch to a different printer, such as a PDF printer driver (many free ones you can install, such as PrimoPDF and CutePDF Writer), can you regain access to Firefox's Page Setup dialog?

Modified by jscher2000 - Support Volunteer

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I used the orange Firefox button. That sounds like a perfect solution....

I fixed before I read this..... I kept reading the reset printer stuff. I bothered me I did not have what it said I should. I did however have a line fore each printer I have installed and then additional lines for that printer for specific stuff (Like margins and fonts and stuff) I went in and reset every single line for all the printers I have installed. It fixed it.

I think the PDF printer would have been a great solution also because I could print from PDF.

Thank you so much for taking the time to help me!!!!