Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox won't even open. As soon as I try to open it, it sends me a crash report.

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Vivek

driftwoodkat
driftwoodkat
more options

It just started this morning. I booted up and did a system restore, due to something I had done inadvertently a couple weeks ago that was driving me buggy. When firefox wouldn't start, I did an 'undo system restore'...but it still wouldn't start. I have tried at least 7-8 times this morning. My son was on another computer in the house at the same time, and was running firefox with no problem. HELP! Please!

It just started this morning. I booted up and did a system restore, due to something I had done inadvertently a couple weeks ago that was driving me buggy. When firefox wouldn't start, I did an 'undo system restore'...but it still wouldn't start. I have tried at least 7-8 times this morning. My son was on another computer in the house at the same time, and was running firefox with no problem. HELP! Please!

All Replies (1)

Vivek
Vivek
more options

Hi,

Please try reinstalling Firefox over the current installation. You can also take a backup of the personal data files first. The personal data are stored in a different location from the Firefox Installation Location.

Personal Folder & Data

Firefox Latest