Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My browsing history deletes itself.

  • 5 replies
  • 8 have this problem
  • 90 views
  • Last reply by SafeBrowser

more options

Maybe if enough people ask this question it will get answered. My browsing history deletes itself on exit. All my history settings are set to save all history. I tried a custom setting, set the same way, to no avail. This all started with ver. 10. I never had this problem before.

Maybe if enough people ask this question it will get answered. My browsing history deletes itself on exit. All my history settings are set to save all history. I tried a custom setting, set the same way, to no avail. This all started with ver. 10. I never had this problem before.

Modified by JohnP0527

Chosen solution

Post a question on the "Advanced SystemCare v5" forum on the following page and review your settings with one of the contributors there. A quick review of the very limited manual indicates that there may be 2 places in the program where you need to make settings for Firefox history.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Read this answer in context 👍 0

All Replies (5)

more options

Check your setting for Options > Privacy > "[X] Clear history when Firefox closes" > Settings. If "Browsing History" is checked on the Setting panel, then un-check it.

If you are using an application like CCleaner, check its options as well.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Modified by SafeBrowser

more options

I use Advanced System Care Pro, which will sweep privacy as an option. It is set to off. This all started happening with Firefox version 10. I'm also not the only one having this problem all of a sudden.

more options

Chosen Solution

Post a question on the "Advanced SystemCare v5" forum on the following page and review your settings with one of the contributors there. A quick review of the very limited manual indicates that there may be 2 places in the program where you need to make settings for Firefox history.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

more options

Yes, ASC has the privacy sweep on/off option, and there is also a list of browsers that you can turn on/off if you do sweep privacy. I unchecked the Mozilla list and it seems to have fixed the problem. Strange, that list only pertains to when the sweep option is on. Firefox and Iobit had updates at about the same time. This may be an issue with Iobit and not Firefox? In the mean time, it works. Thank you, SafeBrowser, problem solved!

-> John <-

more options

So that you have a clear understanding of how ASC works and how its various settings may behave, I suggest that you post on their forum at the link that I provided.