Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

IE can log me in to Daily Mail site but firefox cannot, gives wrong username or password.

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

sapins
sapins
more options

Until a few days ago I could log in to the daily mail site with either firefox or IE, now I can only log in with IE, firefox gives the message invalid user name/password.

Until a few days ago I could log in to the daily mail site with either firefox or IE, now I can only log in with IE, firefox gives the message invalid user name/password.

Chosen solution

That issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Read this answer in context 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

That issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"