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I have downloaded the latest version of Firefox, but when I go into Firefox I get prompt that I am using a old version.

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  • 3 have this problem
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  • Last reply by cor-el

keydog
keydog
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When I click on the Firefox icon of my. MacBook, I get a triangle information symbol that tells me that the version I am using is old. I have downloaded the new version several times, but I still the message the next time I click on the Firefox icon.

When I click on the Firefox icon of my. MacBook, I get a triangle information symbol that tells me that the version I am using is old. I have downloaded the new version several times, but I still the message the next time I click on the Firefox icon.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.