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Firefox crashes

  • 3 replies
  • 8 have this problem
  • 261 views
  • Last reply by Oxylatium
  • Solved

parnaiba1994
parnaiba1994

Firefox does not crash when it starts (with the Homepage Google). But when i am opening the following page it crashes often.

Firefox does not crash when it starts (with the Homepage Google). But when i am opening the following page it crashes often.

Chosen solution

Thanks for the report, not a surprise. Some ISP or mobile providers offer applications to manage the internet connexion (firewall, optimization, data compression to reduce bandwidth etc) and in many cases, these applications are really bad coded and buggy with Internet applications like browsers or p2p clients.

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All Replies (3)

Oxylatium
Oxylatium

Your crash report: Firefox 9.0.1 Crash Report [@ vlsp.dll@0x7a46 ] vlsp.dll is an external DLL (Venturi Layered Service Provider). Do you have Venturi firewall or V-ONE SmartPass software?

parnaiba1994
parnaiba1994 Question owner

It was Fourelle Venturi installed by Motorola Motohelper! I have deinstalled Motohelper and deleted all entries of Fourelle in regedit. Then i have startet the Midrosoft RegClean an now firefox is working normal.

Thank you for the tip!

Oxylatium
Oxylatium

Chosen Solution

Thanks for the report, not a surprise. Some ISP or mobile providers offer applications to manage the internet connexion (firewall, optimization, data compression to reduce bandwidth etc) and in many cases, these applications are really bad coded and buggy with Internet applications like browsers or p2p clients.

Modified by Oxylatium