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after updating firefox will not launch

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Ever since version 8 became available whenever I update FF it will not launch. No error messages or anything, just no response at all from the button. I have cleared the cache and cookies, completely removed FF using the control panel - add remove programs, deleted the FF folder from C: program files and then emptied the trash. then downloaded a fresh copy of FF from www.mozilla.org. Again no response at all when attempting to launch. not even an error report. I am running Microsoft XP Pro 5.1.200 SP 3 Build 2600 on a Dell OptiPlex 745 processor x86 family 6 model 15 stepping 2 intel ~1794 mhz

Ever since version 8 became available whenever I update FF it will not launch. No error messages or anything, just no response at all from the button. I have cleared the cache and cookies, completely removed FF using the control panel - add remove programs, deleted the FF folder from C: program files and then emptied the trash. then downloaded a fresh copy of FF from www.mozilla.org. Again no response at all when attempting to launch. not even an error report. I am running Microsoft XP Pro 5.1.200 SP 3 Build 2600 on a Dell OptiPlex 745 processor x86 family 6 model 15 stepping 2 intel ~1794 mhz

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What about the latest version of Firefox, Firefox 9? Does that work?

If it doesn't, the instructions here might be of help: Firefox won't start - find solutions