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I cannot use Microsoft Hotmail with Firefox 3.6.24 and Windows 7. I click on an email but nothing happens. I did not have this problem with Windows Vista. Any solutions would be greatly appreciated.

  • 4 replies
  • 2 have this problem
  • 5 views
  • Last reply by stevegee8

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The Windows 7 is on a new Dell Inspiron desktop. The Windows Vista is on a Dell Studio laptop that I have had for a while. The Hotmail also works fine on the new computer when I use IE9.

The Windows 7 is on a new Dell Inspiron desktop. The Windows Vista is on a Dell Studio laptop that I have had for a while. The Hotmail also works fine on the new computer when I use IE9.

Chosen solution

Upgrade your browser to Firefox 8 and check

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Chosen Solution

Upgrade your browser to Firefox 8 and check

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Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.2 r152
  2. Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.

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I upgraded my Firefox and the problem has been solved.

Thanks for your help!

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I upgraded my Firefox and the problem has been solved.

Thanks for your help!