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Firefox crashes on startup, including safe mode.

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

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Sometimes, for about an hour/two hour block, Firefox (and Thunderbird) while crash within a few seconds of starting up. This includes starting in safe mode, and often before I can attempt to restore or start new session. Often it will work fine, but sometimes I will click a link or attempt to go back a page and the pinwheel will come up for a couple minutes then it crashes, and will do so for the next couple hours. I've re-downloaded Firefox, it still happens. Only Plug-in that's out of date is Silverlight, the rest are either up to date or unknown. What can I do?

Sometimes, for about an hour/two hour block, Firefox (and Thunderbird) while crash within a few seconds of starting up. This includes starting in safe mode, and often before I can attempt to restore or start new session. Often it will work fine, but sometimes I will click a link or attempt to go back a page and the pinwheel will come up for a couple minutes then it crashes, and will do so for the next couple hours. I've re-downloaded Firefox, it still happens. Only Plug-in that's out of date is Silverlight, the rest are either up to date or unknown. What can I do?

All Replies (4)

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Your Crash Report:-https://crash-stats.mozilla.com/report/index/30c03086-29a8-46c8-bd45-902f12111118
Firefox 7.0.1 Crash Report [@ TType1CFFDescriptor::TType1CFFDescriptor(TDataReference, TStringRef const&) ]
your crashreport say that you are using Firefox 7, please upgrade your browser to Firefox 8 and check

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Had re-downloaded just today so I don't see how it could have been 7.0.1. Re-dowloaded again, definitely 8.0 now, will see if it's ok now.

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You can do a check for corrupted and duplicate fonts and other font issues: